Customer reviews from frigidaire.com
Frigidaire - 30" Electric Microwave Combination Oven with Fan Convection - Black
Average customer rating
4.5
(175 Reviews)
Rating breakdown 175 reviews
5 Stars
130
4 Stars
29
3 Stars
4
2 Stars
5
1 Star
7
Customer Reviews for Frigidaire - 30" Electric Microwave Combination Oven with Fan Convection - Black
Customer Rating
5
Very Satisfied
on April 5, 2023
Posted by: vtveggies
[This review was collected as part of a promotion.] This oven replaces a 20+ year old GE. It was the only combo that has a microwave door that swings to the side instead of drops straight down. The microwave is very easy to use, and the touchscreen on the oven is much easier to use than I expected. It's very quiet, and we're happy with our purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
4
The New Age of Cooking has Arrived ...
on April 5, 2023
Posted by: Rosie621
[This review was collected as part of a promotion.] The look, the options, the less time needed to cook are all great attributes.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Improvement over the old appliance.
on March 28, 2023
Posted by: Chief Dean
[This review was collected as part of a promotion.] Love the controls and ease of using the microwave/oven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Kitchen remodel
on March 9, 2023
Posted by: Taw65
[This review was collected as part of a promotion.] I love the look of the oven microwave combo. The oven heats fast and cooks evenly.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty, love the electronics
on March 8, 2023
Posted by: Kar123456
[This review was collected as part of a promotion.] This is a great looking oven. Price point was good. I like the electronics. The only drawback is I feel like it takes too much time to heat up. But overall happy with it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Product!
on February 28, 2023
Posted by: JJohnsen
[This review was collected as part of a promotion.] Love my new Electric Microwave Combination Oven. It is so easy to use and have had no issues. It exceeded my expectations. Highly recommend.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Cooks unevenly
on February 27, 2023
Posted by: dmck818
[This review was collected as part of a promotion.] I am a professional home baker, and this oven is killing me. I knew there would be an adjustment period, but after two weeks of daily baking, I am frustrated. If I bake on a rack lower than the middle point of the oven, the bottoms of cakes and cookies burn, even switching pans midpoint, which reduces my productivity because I can’t bake on two racks at a time. I am accustomed to baking 12-5” pans at a time, 6 on each of two racks. With this oven if I put in 6 on the middle rack, leaving at least 2” between each cake and the walls to allow circulation, there are obvious hot spot extremes, so 12 is not sn option, and 6 on one rack don’t do so well either, so my productivity is 1/3 of my old oven Also there is a weird dumpling on the tops of cakes that I have baked hundreds of times in my old oven with a nice dome on the top I need to calibrate the temperature, because the oven cooks “slower” than my old oven, but that issue is easy to adjust to and compensate for. The uneven baking and too hot on the bottom is insurmountable. I love the control panel of this oven, but that’s not enough to overcome the ruined baked goods and productivity loss.
Response from frigidaire.comBy Christian , Online Outreach Specialist, March 2, 2023
Good day!
Thank you for taking the time to write a review for us. We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Thank you for taking the time to write a review for us. We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. Should you ever need any assistance or have any additional concerns, feel free to connect with us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
Very disappointed so far
on February 26, 2023
Posted by: ShirlCel71
[This review was collected as part of a promotion.] My brand new oven looks great but works poorly. I followed the instructions provided and still the oven is not performing as it should and does not heat up to the desired temperature. I contacted the customer care rep and was instructed to reread the instructions and if it is still not working shut the power off at the breaker box to reset the unit. I was also informed that the oven can take about 15 mins to warm up, which I think is a little long but so be it. I followed the instructions again and still it took oven an hour before it came almost close to the desired cooking temp. I will be calling again to see if there is anything else they can do. It’s unfortunate that I have a new unit that I can’t even use.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 28, 2023
Hi, ShirlCel71. We are sorry to hear that this is what you encountered with your new oven. We appreciate you rechecking the manual and monitoring your unit very well. We anticipate a smooth transition once a technician has corrected it. Feel free to contact us if you need more assistance, via live chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com