Not happy here, Board was very nice, until went to install it on a legacy system WIN7. Assumed any&all "Keyboards" would be compatible with any OS as it is Hardware. What if I had Linux or any of the 20 other OS. You must have Win10 or better to use the RGB or other features.I know most people are running the latest OS but this is Hardware. The "Lighting App" should be backward compatible. WIN7 can actually control RGB...This is a Keyboard....Not a high security encrypted device...Nor a highly specialized device...
No, I would not recommend this to a friend.
Written by a customer while visiting https://www.asus.com
I like the specs of this keyboard, with arrow keys added back to a 60 percent size layout. The trouble is that it's difficult to pry the cover off in both positions and the power switch is hard to reach with the keyboard resting in the cover. If you accidentally leave it powered on, it doesn't sleep, it empties the battery. It would be great if they added Bluetooth connectivity and an easier access power switch. I understand that improving the ease of removing the cover might be difficult to engineer.
Response from https://www.asus.comBy CLM, December 16, 2025
Dear Valued Customer,
Thank you for your comment.
We do understand your disappointment with the product and the inconvenience this may have caused if you are having difficulty prying the cover off and the power switch is hard to reach. The cover is designed for a snug fit to provide superb protection during storage and transport. The power switch is a common design characteristic, allow some time to get use to its location. This keyboard was designed to automatically go into a power-saving sleep mode when it is idle. This feature helps conserve battery life, especially since it is a wireless keyboard. Ensure your PC meets the system requirements of this keyboard.
Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com