Customer Reviews for GE - 7.6 Cu. Ft. Stackable Smart Gas Dryer with Sanitize Cycle - Sapphire Blue
Customer Rating
1
Do Not Buy!
on August 16, 2023
Posted by: Tigman
from Youngstown OH
Do not buy this dryer. We’ve had it for about 3 months now and it barely dries clothes. Typically we have to run the clothes through twice. I am so sorry I purchased this dryer and now I am stuck with it. It looks nice but that’s about it.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 17, 2023
Hello,
Thank you for taking the time to provide feedback on your dryer. We're sorry to hear that your clothes are not getting dry, and we want to help!
Drying times will vary according to the type of heat used (gas versus electric), the size of the load, the type of fabric (cotton hold more water than synthetics), the wetness of the clothes, and the condition of your exhaust ventilation.
If clothes are taking a long time to dry or do not seem to be drying, the below troubleshooting tips can correct the problem. https://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home. Please let us know if you have any further questions, as we are always here to help! -Charlie@GEA
It’s a dryer it dries clothes, it ain’t rocket science
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 7, 2023
Hello,
We truly appreciate you choosing GE Appliances to be part of your home. Laundry can seem like a constant chore, and it’s important to have a drier that dries your clothes without needing to be a rocket scientist. We’re thrilled we were able to provide such a dryer for you, and we’re sure you’ll get many years of excellent use from it. Thank you for taking the time to leave your review, and please know we’re here should you need further assistance. -MichaelB@GEA
I love my new GE Front Loader dryer. It's everything I was hoping for and more. Quiet, efficient, and most importantly it does a great job with my clothes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 10, 2023
Good afternoon,
Congratulations on your new GE Appliances gas dryer. We certainly appreciate you trusting our brand for your home, and for taking the time to provide a pleasant review.
We are thrilled to hear that you are pleased with the drying performance, and efficiency of this front-load dryer. We hope you will enjoy the convenience, capacity, and performance this dryer offers for many years to come.
Thank you for your review. Have a great day! -Devin@GEA
Well for one your dryer almost caught my house on fire was working great till that point
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 19, 2023
We appreciate you for taking the time to provide feedback. We are so sorry to hear that your dryer is experiencing issues. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA