Customer Reviews for GE - 7.6 Cu. Ft. Stackable Smart Gas Dryer with Sanitize Cycle - Sapphire Blue
Customer Rating
1
Horrible!!! Huge problem. Does not work!
on November 30, 2023
Posted by: Dawg20
from Illinois
If I could give this -5 I would. Absolutely awful. In the first month 3 things broke on in the igniter broke, door sensor and then the whole motherboard. And the company was difficult to get ahold of to fix it.
Also the dryer has a “sensor” but will turn off and then tell you on the app “clothes are still damp” well then why’d you turn off???!!! Not happy with it at all!! Do not buy! Don’t buy the washer either !
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 8, 2023
Hello - Thank you so much for connecting and sharing your experience. We're sorry to hear about the igniter breaking and for the motherboard having issues. That is never something we expect to happen.
We are glad that you got in touch with our service team for repair. Also, we are gong to note down your feedback and share it directly with our product team to review. This way we can look for improvements and help prevent this going forward. Again, we are sorry for letting you down and we appreciate your comments.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Just got everything delivered and installed and the new dryer all set up. Seems to do a great job on our Rest king size sheet set. Haven’t had much time to sort out all the features but seems like a good quality machine but time will tell with our full house.
Love the dryer just not a big fan of the lint trap
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Devin, GE_Appliances, October 20, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances gas dryer. We are pleased to hear that you are loving the dryer, but would prefer a different lint trap design. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
Easy installation. Powered right up. Love the Saphire Blue color.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 13, 2023
Greetings!
Thank you for taking the time to provide a review on your new GE Appliances gas dryer. We are excited to hear that you are happy with the blue sapphire exterior finish, and that installation went smoothly. We hope you will enjoy this appliance for all your laundry needs for many years to come. Thank you for trusting our brand for your home, we're happy to be a part of it! -Devin@GEAppliances