Customer reviews from newair.com
NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Average customer rating
4.5
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
33
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
4
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for NewAir - 1500 Count Cigar Humidor with Built-in Humidification System and Opti-Temp Heating & Cooling Function - Black
Customer Rating
4
1500 Count Review
on January 18, 2023
Posted by: Moe
from Merrillville In
Verified Purchase:No
I've had this unit sense December 5th. Right now I'm enjoying it, it's very nice looking unit. It has a lot of room, I do believe it can hold 1500 cigars. The unit is somewhat noisy as it says in the manual, but not all the time. What I notice was the water tray is very small for this size Humidor. The trays are very nice and has very smooth roller bareing. The lighting is very good, the humidity dose fluctuates by 5%. Have 2 digital hydrometer it on the 2nd and 3rd shelves and they read different by 5%. Overall I really like the unit and its design. Right now the only thing that I really don't care for is the CHEAP locking tab. That could have been a lot better and stiffer and not allow the door to be pulled open no amount.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, January 22, 2023
Thank you for posting your comments in regards to this Newair product. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Completely happy with this humidor.
on March 19, 2022
Posted by: NoMan89
from North East, PA.
Verified Purchase:No
Prior to buying this humidor, I had multiple traditional humidors scattered throughout. It was not enjoyable to constantly monitor them. I enjoy a multitude of cigars, and protecting them was a chore, not a joy. When I researched "wine-cooler humidors," this one struck me for several reasons. It's beauty caught my eye, but the adjustable humidity is what sold me. The temperature and humidity controls are adjustable, and this was a huge selling point for me, and they coordinated and stabilized, so there are few surprises regarding the state of my sticks. I was able to transfer all my smokes to one humidor, they are well protected, and it is great to look at. It isn't "silent running," but it is within acceptable limits for what it does. And customer service is top notch. I had one question about it a couple months after purchase, and I received my answer regarding an engineering question the same day. I HIGHLY recommend this company and this product.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
Amazing unit and top notch customer service!
on December 15, 2021
Posted by: Roscoe
from Las Vegas NV
Verified Purchase:No
I truely love this unit! I upgraded from the 400 and i can not be happier! The drawers are huge and they lock into place. The humidification is perfect for your cigars, the lights are bright and on every drawer... But the customer service at Newair as a company is really the BEST part and a cut above the rest!! i cound not be happier with them. They had quick responses, very respectful, knowledgable and great to work with! All around an great experience!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
My new favorite humidor
on December 22, 2021
Posted by: StogieChik
from Riverside, Ca
Verified Purchase:No
I absolutely love my new 1500 count humidor. The assembly is pretty simple. It's heavy so I did need help. I seasoned it a couple times and now my cigars are in there. The humidor is roomy to fit my large selection of cigars. What I love about it is that the temperature doesn't change if my room gets hotter or colder which is an issue I've experienced with other humidors. I highly recommend this humidor or any of the New Air humidors.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for sharing your thoughts about the unit NCH1K5BK00. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting newair.com
Customer Rating
5
Best Humidor on the market today
on March 7, 2022
Posted by: Rocky Mountain Cigar Show
from Colorado
Verified Purchase:No
I was very quickly outgrowing my old humidor and started looking at this one. I was able to fit everything I owned in and was still had more then enough room to add way more cigars. The temp and humidity never move on this thing once set and allowed to fully season. The drawers and amazing and slide with ease. The lights are amazing and so much better then the single dome I had on my old one. The water tank is big and fairly easy to fill and see fill line. The only recommendation I have is that it you buy this and have many single, non boxed, cigars then get trays for the singles so you can stack them like boxes. I bought a tray per brand and stack the trays just like boxes and am able to better organize because of it. This is a huge winner of a humidor and don't see myself needing anything else for years to come.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad to hear you like the unit's features and we are glad you enjoy using the unit. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
5
The size is AWESOME
on December 19, 2022
Posted by: Steve the cigar man
from Westport, MA
Verified Purchase:No
I love cigars, and if you are here, you do too. This humidor allows me to store all of the full boxes I have always wanted. I have not managed to fill it up... yet. Filling the bottom water tray is easy! And it holds temperature and humidity very well with near no maintenance. The drawer slides make access amazingly easy. The lighting is perfectly designed to light up each shelf, so it looks amazing. Front door makes an airtight seal and the simple glass and handle is easy to clean. I LOVE it. Maybe one day I will need another, and when I do I know where I will be getting it from. Thanks Newair!
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, December 24, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting newair.com
Customer Rating
3
Nice quality but lacking control
on March 3, 2023
Posted by: Bill
from CT
Verified Purchase:No
Nice build quality but I am questioning the location of the thermostat and hygrometer. I have sensors on all 3 shelves and there is a variance of 3-4% in temp and humidity between the top and bottom shelves. I need to have the humidity down to 66° to get it to around 70° on the bottom shelf and around 67° on the top. I also cannot get the temp as high as I would like it. It has a max setting of 72° but I have yet to see a reading above 68° on the top shelf and 66° on the bottom. I am not even 100% certain that the heater works because the units own thermometer never reads above 70° and that is when my sensor shows 68°. The compressor and humidifier both seem to run more often than they should and I would like to see better air circulation.
No, I would not recommend this to a friend.
Response from newair.comBy newairpwr, newairpwr, March 7, 2023
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting newair.com
Customer Rating
5
Quality look, feel and performance
on February 24, 2022
Posted by: Will
from Bay Area - CA
Verified Purchase:No
I bought two of the 1500 and 250 count units (one set for flavored /one set for traditional) A few days in, after seasoning, the temperature and humidity are stable; am using a combination of Boveda packs and propylene gels. These units arrived well packaged, look great in my office and my wife approves. I did have one service issue which Eli handled quickly with quick follow up. I researched other units and cabinets, choosing newair based on reviews, research and for their superior seals and heating/cooling capabilities. Yes, they are pricy, yes, they are a luxury - also come with peace of mind and i would highly recommend to those fortunate enough to indulge.
I would recommend this to a friend!
Response from newair.comBy newairpwr, newairpwr, April 20, 2022
Thank you for the 5-star review and for posting your comments in regards to this product NCH1K5BK00. We are glad you enjoy using the unit and I am happy to hear that you are pleased with our customer service provided. Thank you for choosing Newair!
Written by a customer while visiting newair.com