Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Posted by: Cdubb1
Gender:Male
Verified Purchase:Yes
I bought these not knowing a lot about them, I should’ve done my homework. They are ok for the casual listener but I need my sound loud with equal bass and lows. I carry 2 phone and can’t pair them to both phones. The controls are easy to operate and they stay in my ear so that’s a plus.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 27, 2024
Hi Cdubb1,
Thank you for your time writing this review. While we are glad you like the easy controls and great fit of the WFLS900N LinkBuds S, we're sorry if we were not able to meet your full expectations with the sound quality and issues when connecting two devices simultaneously (multipoint connection). Allow us to help turn this to a better experience.
To make sure you get the most out of your Sony LinkBuds S, you should always keep the software updated as it includes key features, applications, bug fixes, and feature improvements.
If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or volume.
If the sound is low, adjust the volume on the connected device and headset.
Sound and bass quality may also vary depending on the source that you are playing. You can use the equalizer setting of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
For reference: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html
You may also use these links below as your guide on how to connect headset to 2 devices simultaneously or use the Multipoint connection:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000940034.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00249936
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Thank you for your time writing this review. While we are glad you like the easy controls and great fit of the WFLS900N LinkBuds S, we're sorry if we were not able to meet your full expectations with the sound quality and issues when connecting two devices simultaneously (multipoint connection). Allow us to help turn this to a better experience.
To make sure you get the most out of your Sony LinkBuds S, you should always keep the software updated as it includes key features, applications, bug fixes, and feature improvements.
If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or volume.
If the sound is low, adjust the volume on the connected device and headset.
Sound and bass quality may also vary depending on the source that you are playing. You can use the equalizer setting of the Sony Headphones Connect app to tailor-fit the sound quality to your needs.
For reference: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537742.html
You may also use these links below as your guide on how to connect headset to 2 devices simultaneously or use the Multipoint connection:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000940034.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00249936
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
Written by a customer while visiting sony.com
Posted by: klikiton
Gender:Male
Verified Purchase:Yes
Rich, dimensional sound. And with Headphones Connect app, you can tailor the EQ specifically to your tastes.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 6, 2024
Hi klikiton, Awesome! We are so glad to hear that you are happy with your new WFLS900N! Thank you so much for choosing Sony! -Carl
Written by a customer while visiting sony.com
Posted by: Sir Dave
Gender:Male
Verified Purchase:Yes
I love the piece, and it just works great. Sound quality with bass and noise cancellation works well.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 2, 2024
Hi there, Fantastic! We're thrilled to hear that you love your WFLS900N and that it works great for you. It's wonderful to know that you are enjoying the sound quality, especially the bass, and that the noise cancellation feature is working well. Your feedback is greatly appreciated, and we're glad that our product is meeting your expectations. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Written by a customer while visiting sony.com