Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Customer Rating
5
Fantastic sound
on October 15, 2022
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] These earbuds sound amazing. The quality is awesome and they're great at blocking out background noise. They paired right up very easily with no trouble at all. I'd have to say these paired up easier than any I've ever had. I can't say enough about the sound quality because it really is awesome!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 16, 2022
Thank you for the 5-star rating Judyfluty! We are glad to hear that you are enjoying your new linkbuds! Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. Thank you for choosing Sony! -Carl
Written by a customer while visiting sony.com
Customer Rating
5
Excellent Quality
on October 15, 2022
Posted by: raymv1987
Gender:Male
[This review was collected as part of a promotion.] I LOVE these ear buds. They have a good fit so you can still tell they are in but they don't feel bulky or uncomfortable. The connection is strong even when wandering a bit further from my phone than my other earbuds do. They also hold a charge really well! I would highly recommend these.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 16, 2022
Hi raymv1987, Awesome! we're glad that you like the quality and fit. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin
Written by a customer while visiting sony.com
Customer Rating
5
Excellent product!
on October 20, 2022
Posted by: Matt1975
Gender:Male
[This review was collected as part of a promotion.] Some of the best earbuds I've had! They fit in my ear and stay put which is great. The sound quality is great and I love being able to move without worrying about a wire catching. Great product. Great Quality. I would recommend these earbuds over and over again!
Response from sony.comBy Sony North America Customer Support, October 20, 2022
Hi Matt1975,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We really glad how much you love the great sound, comfortable fit and overall performance of your new Sony LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for your recommendation and for choosing Sony! - Kris
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We really glad how much you love the great sound, comfortable fit and overall performance of your new Sony LinkBuds S. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for your recommendation and for choosing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: Gomdorisang
Gender:Male
Verified Purchase:Yes
I bought this about a month ago to replace headsets for video conferencing. Sound quality is very good, especially with the open design. Connection is somewhat questionable, but if you are not too far from your computers, connection is generally stable. Tapping options are limited, and you can only set the options from phone application, and there are no options for laptops.
Battery time is short, where continuous use gave me a little over two hours, then the right unit gave up.
I have mixed feelings about this one. Most likely I will end up using it for one hour conference call, then put it back on the charger for next meetings
Battery time is short, where continuous use gave me a little over two hours, then the right unit gave up.
I have mixed feelings about this one. Most likely I will end up using it for one hour conference call, then put it back on the charger for next meetings
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 21, 2022
Hi Gomdorisang,
Thank you for your time writing this review. We're glad you like the great sound quality and design of the WFL900 Sony LinkBuds. However, we're sorry to hear some issues that you are experiencing with the unit. Allow us to help make this a better experience. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions.
When there is a human body between the headset and the Bluetooth device
In this case, moving the Bluetooth device closer to the antenna of the headset may improve the Bluetooth communications.
When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train
You may find these links below helpful on how to improve the Bluetooth connectivity on the unit and how to use the Bluetooth headphones for video calls on a computer:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00250089
Using the “Sony | Headphones Connect” app, you can change the function assignments to the left and right units of the headset. For more information about the wide area tap and available operation, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456614.html?search=tap
Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please check this link with information about the available operating time of the headset:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html?search=operating
In case you need assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks again for purchasing Sony! - Kris
Thank you for your time writing this review. We're glad you like the great sound quality and design of the WFL900 Sony LinkBuds. However, we're sorry to hear some issues that you are experiencing with the unit. Allow us to help make this a better experience. Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions.
When there is a human body between the headset and the Bluetooth device
In this case, moving the Bluetooth device closer to the antenna of the headset may improve the Bluetooth communications.
When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train
You may find these links below helpful on how to improve the Bluetooth connectivity on the unit and how to use the Bluetooth headphones for video calls on a computer:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445763.html
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00250089
Using the “Sony | Headphones Connect” app, you can change the function assignments to the left and right units of the headset. For more information about the wide area tap and available operation, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456614.html?search=tap
Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please check this link with information about the available operating time of the headset:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html?search=operating
In case you need assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Telephone Number:
Model Number:
Issue:
The all-new Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks again for purchasing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: Viktor62
Gender:Male
Verified Purchase:Yes
I bought this 2 months ago. Battery is so poor. It last only 2.5 hrs. I need to re charge it every 3 hrs.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 21, 2022
Hi Viktor62,
We regret to hear that you are not satisfied with the battery performance of the headphones. Please note that usage hours may vary depending on the settings and usage conditions. You may refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
Hope this helps. In case you need further assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com with the following details.
Full Name:
Sony.com Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WFL900.
Sincerely,
-Ralph
Sony Social Support
We regret to hear that you are not satisfied with the battery performance of the headphones. Please note that usage hours may vary depending on the settings and usage conditions. You may refer to this link for more information:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447703.html
You may also refer to the troubleshooting steps on this link to help resolve the issue:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000765297.html
Hope this helps. In case you need further assistance, please don’t hesitate to reach out to us at socialsupport@am.sony.com with the following details.
Full Name:
Sony.com Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with the WFL900.
Sincerely,
-Ralph
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
5
Fabulous
on October 24, 2022
Posted by: Julbugsmom
Gender:Female
[This review was collected as part of a promotion.] These Sony - LinkBuds S are really fabulous! These earbuds are mine and mine only which is great as a mother and wife because when I put these on the only sound I can hear is the sound that comes from the earbuds. These Sony - LinkBuds S fit perfectly into my ear and I can wear them for hours with no issue. I highly recommend this product!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 25, 2022
Hi Julbugsmom,
You made the right choice! We're glad that you are enjoying the fit, comfort, and noise canceling function of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!
-Ralph
You made the right choice! We're glad that you are enjoying the fit, comfort, and noise canceling function of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
So comfortable!
on October 25, 2022
Posted by: Tatianna78
Gender:Female
[This review was collected as part of a promotion.] I recently tried LinkBuds S from Sony in the color white, and I absolutely love them! They are so comfortable I forget I am wearing them. I have very small ear canals, so it's really hard to find one's that don't hurt my ears after an hour or so. Easy to link, and even easier to control.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 25, 2022
Fabulous! Thank you for sharing your amazing experience with the LinkBuds S, Tatianna78! We are delighted to hear that you love the small & lightweight for all-day comfort design, easy of connections & controls, and superb performance of these headphones.
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions.
Thank you for the perfect star review and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Customer Rating
5
Great sound
on October 27, 2022
Posted by: MomofMany
Gender:Female
[This review was collected as part of a promotion.] These earbuds were super easy to set up and get going. They connected with no issues at all. The sound quality was amazing. The case is a perfect size and very easy to carry around. I absolutely love the look of them
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 28, 2022
Hi MomofMany,
Amazing! We're glad that you like the connectivity, sound quality, charging case, and user-friendly functions of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!
-Ralph
Amazing! We're glad that you like the connectivity, sound quality, charging case, and user-friendly functions of the headphones. With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com