Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Customer Rating
5
Great noise cancelling feature!
on September 4, 2022
Posted by: Duhablondee
Gender:Female
[This review was collected as part of a promotion.] Highly recommend these Link Bud S’s from Sony! These are some of the best ear pods that I have owned.
*Sound quality is amazing, while the noise canceling option is top notch.
*Their lightweight feeling in my ears is such a plus as it doesn’t leave the inside of my ears sore like others do.
*The compact case is simple yet effective, the charging cord is small, but easily used and the replacement buds are nice for different sized ears.
*Wireless!! So no annoying cords to get in the way!
* Battery life can last at least 6 hours depending on usage. If your a more avid user of the noise cancellation, then you may get 4-6 hours of battery life, which is to be expected.
*Easily connected to my Bluetooth on my phone without frustration.
Sony has definitely made a quality product while not sacrificing any sounds.
*Sound quality is amazing, while the noise canceling option is top notch.
*Their lightweight feeling in my ears is such a plus as it doesn’t leave the inside of my ears sore like others do.
*The compact case is simple yet effective, the charging cord is small, but easily used and the replacement buds are nice for different sized ears.
*Wireless!! So no annoying cords to get in the way!
* Battery life can last at least 6 hours depending on usage. If your a more avid user of the noise cancellation, then you may get 4-6 hours of battery life, which is to be expected.
*Easily connected to my Bluetooth on my phone without frustration.
Sony has definitely made a quality product while not sacrificing any sounds.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 5, 2022
Hi Duhablondee, Thank you for the wonderful feedback! We're glad you like the amazing sound quality, top notch noise cancellation, lightweight and comfortable fit, compact charging case, variety of eartip sizes, excellent battery life, and easy Bluetooth pairing of your new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Better than awesome
on September 6, 2022
Posted by: SconnieDad80
Gender:Male
[This review was collected as part of a promotion.] I love these earbuds! They are fantastic in almost every single way. First, they fit amazing, are super light and super comfortable. You barely even notice they are there and can wear them all day long. Second, they pair super fast and are connected in seconds. Now for the sound. Straight out of the box, connected and everything sounds amazing. Then you try the 360 sound and it's 1000x better. I can't say enough about these earbuds. Only drawback is the limited number of apps you can use the enhanced sound with. Expand those platforms and these earbuds are unstoppable. Highly recommend.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 6, 2022
Hi SconnieDad80,
Thanks for sharing your 5-star review and experience with the LinkBuds S. We're glad that you like the comfort, fit, connectivity, and sound quality of the headphones. We also appreciate your review about additional apps for the 360 Reality Audio.
Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thanks for choosing Sony!
-Ralph
Thanks for sharing your 5-star review and experience with the LinkBuds S. We're glad that you like the comfort, fit, connectivity, and sound quality of the headphones. We also appreciate your review about additional apps for the 360 Reality Audio.
Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: JCPotter
Gender:Male
Verified Purchase:Yes
The sound quality and battery life were wonderful. The only issue with this product is that they easily fall out of your pocket due to the smooth surface and rounded corners of the case. The result, I enjoyed the earbuds while I had them, but somewhere they feel out of my pocket and are gone.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 12, 2022
HI JCPotter, We're glad that you like the sound quality and battery life. We'll take note of your feedback that it easily falls out of the pocket due to smooth surface and rounded corners of the case.
The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin
The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: mhanson4602
Gender:Male
Verified Purchase:Yes
I bought these linkbuds in March 2022 and its now Nov 2022.They were great when I first bought them but 6 months in the speakers have a terrible sound. I only use them maybe 1.5 hrs twice a week. Not worth the money.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, November 17, 2022
Hi mhanson4602,
Thank you for sharing your experience with our WF-L900 LinkBuds, and we are sorry for the inconvenience. It is unfortunate to hear that you are having an audio issue with your headphones within 6 months of use. This is definitely not the experience we were hoping you would have. We'd like to help you troubleshoot the problem. If noise is heard from the LinkBuds, please perform the steps provided on this article to isolate the issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276315
And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your LinkBuds to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
If the issue persists or you may need more assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Thank you for sharing your experience with our WF-L900 LinkBuds, and we are sorry for the inconvenience. It is unfortunate to hear that you are having an audio issue with your headphones within 6 months of use. This is definitely not the experience we were hoping you would have. We'd like to help you troubleshoot the problem. If noise is heard from the LinkBuds, please perform the steps provided on this article to isolate the issue:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276315
And as a general recommendation, if you haven't tried yet, we recommend updating the firmware of your LinkBuds to the latest version. The firmware update improves the functionality and features of the headphones. It also provides fixes to any performance issues that you are encountering.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/downloads
If the issue persists or you may need more assistance, please feel free to email us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony.com Username:
Model Number:
Issue:
Telephone Number:
We value you, and thank you for choosing Sony.
Best regards,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Posted by: Little Giant
Gender:Male
Verified Purchase:Yes
I just bought these and the sound quality is exceptional
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 6, 2023
Hi Little Giant,
Perfect! We're really glad you are enjoying the exceptional sound quality and features of your new Sony LinkBuds. These features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! - Kris
Perfect! We're really glad you are enjoying the exceptional sound quality and features of your new Sony LinkBuds. These features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: DingoFish
Gender:Male
Verified Purchase:Yes
I'm thrilled with this product and use it daily. I like it better than bone conduction or traditional earbuds. I hope it is popular enough for a second edition, I'd buy it.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 13, 2023
Hi DingoFish,
Thank you so much for taking the time to leave an excellent rating! We're really glad you love your LinkBuds headphones. Nice to know it suits your needs and expectations. The Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing SONY! - Kris
Thank you so much for taking the time to leave an excellent rating! We're really glad you love your LinkBuds headphones. Nice to know it suits your needs and expectations. The Sony LinkBuds features a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing SONY! - Kris
Written by a customer while visiting sony.com
Customer Rating
2
Don't ever lose a bud
on January 15, 2025
Posted by: Ashhhhhhhhhh
Gender:Male
Maybe I'm used to my bare bones earbuds but these are possible the most finicky ones I've ever seen. Granted great sound and high tech features like voice passthrough and suppression however pairing them is a nuisance. WARNING if you lose one dont unpair it or get a new phone unless you want e-waste
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, January 18, 2025
Hi Ashhhhhhhhhh, Thank you for sharing your feedback with your Sony Linkbuds S. While we appreciate you highlighting the great sound quality and features of the Linkbuds S, we apologize for the inconvenience you experienced with pairing and the potential issue of losing one earbud. The earbuds have pre-set information that allows them to communicate with each other. Unfortunately in your situation, all three components (left earbud, right earbud, charging case) must be present during the pairing and configuration. We recommend contacting the Sony product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US for further assistance. Or email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Posted by: Nagu
Gender:Male
Verified Purchase:Yes
I purchased the LINKBUDS S in the month of December 2023 and one of buds (left ear piece) failed after an year of working. The charging no longer lasts above an hour of use and one of them discharges rapidly within 15 minutes of usage.
I would recommend this to a friend!
Response from sony.comBy Fred, Sony North America Customer Support, October 10, 2025
Hello Nagu,
Thank you for considering Sony products.
We sincerely apologize for the battery issues you are experiencing with your WF-LS900N. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To assist in resolving the issue of short battery life, we kindly ask you to follow these steps:
1. The available operating time is short, the battery power does not last long. For more information, please visit: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
2. Reset the headset by following the instructions found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3. Initialize the headset to restore factory settings using the guidance provided at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
4. Lastly, ensure that your firmware is updated to Version 4.2.1 by following the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
If the issue persists after following these steps, your unit may require a service check. For authorized repairs and to discuss options, please contact our partner, Encompass Service Solutions:
- Phone: (866) 835-1146
- Email: service@encompass.com
Best regards,
-Fred
Thank you for considering Sony products.
We sincerely apologize for the battery issues you are experiencing with your WF-LS900N. This is certainly not the level of quality we strive for, and we are committed to addressing your concerns.
To assist in resolving the issue of short battery life, we kindly ask you to follow these steps:
1. The available operating time is short, the battery power does not last long. For more information, please visit: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html
2. Reset the headset by following the instructions found here: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
3. Initialize the headset to restore factory settings using the guidance provided at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
4. Lastly, ensure that your firmware is updated to Version 4.2.1 by following the instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796
If the issue persists after following these steps, your unit may require a service check. For authorized repairs and to discuss options, please contact our partner, Encompass Service Solutions:
- Phone: (866) 835-1146
- Email: service@encompass.com
Best regards,
-Fred
Written by a customer while visiting sony.com