Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Customer Rating
5
The best ear buds!!
on September 7, 2022
Posted by: lovetanz
Gender:Female
[This review was collected as part of a promotion.] I love these Sony Linkbuds S. They are the best ear buds I have ever used. The sound quality is great nice and crisp. It has a noise-cancelling feature that works. I like how if I tap on it the video I am watching pauses.They are very lightweight and comfortable. It comes with a case and charging cord. Also adjustable ear pieces to make sure you have the right fit.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 8, 2022
Hi lovetanz, We are glad that you are enjoying our all-new LinkBuds S. The Linkbuds S are the world’s smallest and lightest, noise cancelling, Hi-Res truly wireless headphones. This combines a shape that perfectly matches the human ear with an ergonomic design for a more stable fit. With Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. The LinkBuds S feature an IPX4 splash-proof and sweat-proof design, Adaptive Sound Control, a a smart function that senses where you are and what you’re doing, then adjusts ambient sound settings for the ideal listening experience. Your LinkBuds S are designed for both style and environmental consciousness. Thanks for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: RockOnPearl
Gender:Male
Verified Purchase:Yes
I only used them in evening with IPad. Never outside. With gentle use the left linkbud failed within 2 months of owning. The sound is OK. I do appreciate the easy fit, but the little black spring can make your ear sore after an hour or so. But, better than having to shove a tip into my ear canal. And I appreciate the ambient design.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, September 9, 2022
Hi RockOnPearl, While we are glad to hear that you are happy with the sound quality of your wfl900h, we are sorry to hear that you are experiencing issues with the left linkbud. We'd love to help out and troubleshoot the issue to make this a better experience for you. In the meantime, please follow our headphones troubleshooting article link to further isolate and troubleshoot the issue that you are having. https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00204483
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Written by a customer while visiting sony.com
Posted by: Anna40
Gender:Female
Verified Purchase:Yes
I received this as a gift. Ear pods don't stay in my ear regardless of their size. These I can wear and not worry about them falling out. Plus I can turn around down and still hear what's being said with it things sounding muffled.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 13, 2022
Hi Anna40,
Awesome! We're glad to hear you like the comfortable fit and great features with your new Sony LinkBuds. Your satisfaction means a lot to us. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for your positive feedback! - Kris
Awesome! We're glad to hear you like the comfortable fit and great features with your new Sony LinkBuds. Your satisfaction means a lot to us. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thanks for your positive feedback! - Kris
Written by a customer while visiting sony.com
Customer Rating
5
Great Sound and Easy Pairing
on September 20, 2022
Posted by: longhornIS
Gender:Male
[This review was collected as part of a promotion.] I've had a lot of earbuds, pods or other forms of music generation for over and in ear throughout the years. These are some of the best I've had. The fit is wonderful. I'm confident going out and hitting the trails without concerns of them falling out. The noise cancellation is good when on planes to allow for focus without being completely oblivious to what's happening in the world. And the balance of bass, mids and highs is just right. Overall great pair of earbuds especially for the price
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 21, 2022
Hi longhornIS, You've made an excellent choice! We're pleased to hear you're enjoying the comfortable and secure fit, industry-leading noise cancellation, balanced audio, and overall quality of your new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Written by a customer while visiting sony.com
Posted by: frankporto
Gender:Male
Verified Purchase:Yes
Even though at the beginning I was static on the product and led by some reviews I have to try this myself and decided to buy one; so far I have been using this in my work environment but I won't recommend using this on the medical field if you are on a call with patients they can hear all conversation around you compared to other devices I use in the past however design wise is pretty neat sound quality good to listen to music also you can hear your surrounding... another feature I've trying to work is on the fitting on my ears I start with XS then S and seemly to be working just for a little while then falls of somehow so I have to readjust. battery life is debatable.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 30, 2022
Hi frankporto, Thank you for choosing Sony. We are glad to hear that you are happy with your new WFL900H. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. -Carl
Written by a customer while visiting sony.com
Posted by: Kohrinthian
Gender:Male
Verified Purchase:Yes
I enjoyed the sound quality, but the comfort of them wasn't very good, and with any of the sizes for the ear I put in, they still fell out of my ears while working. So I returned them. I wished they had worked out. I enjoyed the idea of them.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, October 1, 2022
Hi Kohrinthian, we're glad you like the sound quality of our product. We're sorry to hear that you had returned your SONY unit because of the comfort issue. It is recommended to follow this link when wearing the unit properly:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html?search=wearing
We have our Support team that is always happy to assist. You can email us anytime at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
We hope you consider SONY again. ~Earl
Written by a customer while visiting sony.com
Customer Rating
5
Great earbuds
on October 1, 2022
Posted by: wsherry3583
Gender:Female
[This review was collected as part of a promotion.] I received the sony linkbuds to review in exchange for my honest review. These are easy to use. Charges up pretty fast and fits snug in your ears. The sound is really clear and you dont hear noises around you.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 2, 2022
Hi wsherry3583, Fantastic! We're pleased to hear you like the ease of use, quick charging, comfortable and secure fit, sound clarity, and excellent noise cancelling feature of your new Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Great features
on October 5, 2022
Posted by: Lissa42
Gender:Female
[This review was collected as part of a promotion.] I bought the LinkBuds S a month ago so happy I did. If your looking for an absolutely great product, value, look no further. These are outstanding. Easy to put into the ear, comfortable enough to use all day. Great quality
. The sound and clarity is AMAZING. Sound , voices, come in so much clearer. Also the design is very well thought. 1 big plus Alexa , wow I use my phone and tablets on a daily bases, theses are great. Wireless everywhere I go. The bass isn't to much for the ear buds , especially at full volume. And these adjust to sound. (Noise suppression. ) The battery life is exceptional.
. The sound and clarity is AMAZING. Sound , voices, come in so much clearer. Also the design is very well thought. 1 big plus Alexa , wow I use my phone and tablets on a daily bases, theses are great. Wireless everywhere I go. The bass isn't to much for the ear buds , especially at full volume. And these adjust to sound. (Noise suppression. ) The battery life is exceptional.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 6, 2022
Hi Lissa42, You've made a great choice! We're thrilled you like the comfortable fit, great built quality, amazing sound clarity, excellent battery life, and cool new features of your Sony Linkbuds S. The LinkBuds S provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. Thank you for choosing Sony! -Sam
Written by a customer while visiting sony.com