Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Customer Rating
5
Amazing!
on May 17, 2022
Posted by: David05
Gender:Male
[This review was collected as part of a promotion.] Sony LinkBuds wireless earbuds are so awesome. The sound it has is amazing. It cancels out noise for me to hear great. The open ring is very comfortable, and I like how they have different size comfort rings to fit in your ear. They fit perfectly and the sound is perfect not to loud in my ear. I can hear all my calls clearly when they come in, listening to music is great. The charger case is great for when I am on the go. I don't need to plug them in all the time. The earbuds last and I love that about them. They easily clean and store away well, not bulky at all.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 18, 2022
Hi David05,
Amazing! We're thrilled that you like the sound quality, design, comfort, battery life, and supplied charging case of the headphones. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony!
-Ralph
Amazing! We're thrilled that you like the sound quality, design, comfort, battery life, and supplied charging case of the headphones. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Great ear buds
on May 18, 2022
Posted by: Tool
Gender:Male
[This review was collected as part of a promotion.] I’m loving my new wireless Sony LinkBuds. I am a smaller person so use these with the small tips. They fit perfectly and are very comfortable to wear. The sound is perfect. It’s really cool how you can skip songs and answer calls by tapping your head instead of the ear Bud itself. I’m super impressed with these!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 19, 2022
Hi Tool, Awesome! We are glad you are enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Posted by: MeYouUsThem
Gender:Female
Verified Purchase:Yes
The left ear piece turns off everytime I turn my head. No size fit me.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 19, 2022
Hi MeYouUsThem, Thank you for the feedback on your experience with your Sony Linkbuds. We're sorry to hear that the left earbud turns off whenever you turn your head. Please follow the troubleshooting steps on the link below to resolve this issue.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445772.html
And to ensure a comfortable fit, please watch a short YouTube clip on how to properly fit and wear the LinkBuds by visiting link below:
https://www.youtube.com/watch?v=FT-QIP2FeMM
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445772.html
And to ensure a comfortable fit, please watch a short YouTube clip on how to properly fit and wear the LinkBuds by visiting link below:
https://www.youtube.com/watch?v=FT-QIP2FeMM
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Customer Rating
2
Not my favorite! I would return them if I could.
on May 19, 2022
Posted by: Rusted78
Gender:Male
Verified Purchase:Yes
I bought there a month ago, and they don’t sound nearly as good as I was hoping, or what I’m used to with Sony products.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 19, 2022
Hi Rusted78, thank you for choosing and purchasing our product. We're sorry to hear that you have an issue with the sound quality of your SONY unit. We recommend switching the settings and check the sound quality mode with the “Sony | Headphones Connect” app and select "Priority on sound quality". Please isolate the issue by following this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html?search=sound%20quality.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445760.html?search=sound%20quality.
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
Written by a customer while visiting sony.com
Customer Rating
5
Great workout buds
on May 21, 2022
Posted by: F_ridha
Gender:Female
[This review was collected as part of a promotion.] I struggled so much with Apple AirPods because they were so bulky. These Sony Linkbuds are a great new addition to my workouts at the gym and outdoor exercising. They are easy to connect and click play. Sounds if great and they are so easy to store away
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, May 22, 2022
Hi F_ridha, Great! We're glad that you like the sound quality, ease of connecting, click play, and storing. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you. Thank you for choosing Sony! Erin
Written by a customer while visiting sony.com
Posted by: Christina Zeigler
Gender:Female
Verified Purchase:Yes
I bought these ear buds thinking with high but but not unreasonable expectations.
I cannot have a call without it dropping intermittently when I am wearing this device.
I cannot do a computer call with confidence that the device will connect properly and immediately.
So, sadly they now remain on a shelf, unused and wasted.
Christina
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, May 27, 2022
Hi Christina Zeigler,
We regret to hear that you are not having the best experience when using the LinkBuds for calls. For optimum performance, make sure to install the latest software version of the LinkBuds (via the Sony Headphones Connect app). Remove any obstacles between the antenna of the connecting Bluetooth device and the antennas built into the left and right units of the headset.
Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
-When there is a human body between the headset and the Bluetooth device. In this case, moving the Bluetooth device closer to the antenna of the headset may improve the Bluetooth communications.
-When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
-In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
-Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train
You may also refer to the troubleshooting steps on this link to help resolve those issues:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276317
This link may also help improve your experience when using the LinkBuds:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00278252
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Sony.com Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
We regret to hear that you are not having the best experience when using the LinkBuds for calls. For optimum performance, make sure to install the latest software version of the LinkBuds (via the Sony Headphones Connect app). Remove any obstacles between the antenna of the connecting Bluetooth device and the antennas built into the left and right units of the headset.
Bluetooth communications may be disabled, or noise or audio dropout may occur under the following conditions:
-When there is a human body between the headset and the Bluetooth device. In this case, moving the Bluetooth device closer to the antenna of the headset may improve the Bluetooth communications.
-When there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device
-In places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc.
-Where there are other wireless communication audio devices or other people nearby, such as in train station premises or on a crowded train
You may also refer to the troubleshooting steps on this link to help resolve those issues:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00276317
This link may also help improve your experience when using the LinkBuds:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-l900/articles/00278252
If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Sony.com Username:
Telephone Number:
Sony Headphones Model Number:
Issue:
Additional Information regarding your experience with your WFL900.
Sincerely,
-Ralph
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
4
Good features and sound, still trying to fit well.
on May 27, 2022
Posted by: Eagle602
Gender:Male
Verified Purchase:Yes
Super sound quality, love the smart features like auto volume adjustment, and auto pause when I am talking. But still struggling a bit for fitment. Tried all the included 'things' for adjustment, but just can't get a fit that feels secure.
I like the concept of the fit, they seem 'cooler' than say my LiveBuds from that other company, but just don't feel secure in the ear.
I like the concept of the fit, they seem 'cooler' than say my LiveBuds from that other company, but just don't feel secure in the ear.
Response from sony.comBy Sony North America Customer Support, May 28, 2022
Hello Eagle602, We are sorry that you are having an issue with your Sony LinkBuds. To ensure they won't fall off, please use the right size of fitting supporters and wear them correctly. For more details, please visit the links below:
- https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
- https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Despite your concern, we are glad that you still love the features and sound quality of your new LinkBuds. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
- https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
- https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Despite your concern, we are glad that you still love the features and sound quality of your new LinkBuds. Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Written by a customer while visiting sony.com
Posted by: GenKca
Gender:Female
Verified Purchase:Yes
I love the sound quality and the fact I can hear what’s happening around me. I’m not a fan of the shape. It takes time to place the earbuds correctly. Even then they fall out when I move my head quickly.
Response from sony.comBy Sony North America Customer Support, May 29, 2022
Hi GenKca, Thank you for the feedback on your experience with your new Sony Linkbuds. While we're glad you love the amazing sound quality, we regret to hear you're having an issue with the fit of the earbuds.To obtain the best fit and prevent the earbuds from falling out, please try to change the fitting supporters to another size to comfortably and snugly fit your left and right ears.
To find out how to change the fitting supporters and how to properly wear the headset in your ears, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
And please watch a short YouTube clip on how to properly fit and wear the LinkBuds by visiting link below:
https://www.youtube.com/watch?v=FT-QIP2FeMM
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
To find out how to change the fitting supporters and how to properly wear the headset in your ears, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
And please watch a short YouTube clip on how to properly fit and wear the LinkBuds by visiting link below:
https://www.youtube.com/watch?v=FT-QIP2FeMM
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com