Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Customer Rating
5
Awesome!!
on April 11, 2022
Posted by: JamieB
Gender:Female
[This review was collected as part of a promotion.] These are great! I normally dont wear ear buds. However, after trying these, im sold! There is a learning curve as far as wearing them. The clear loop tucks under the fold in the middle of your ear.
I love there is an app too.
All in all this gets a 5 stars!
I love there is an app too.
All in all this gets a 5 stars!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 11, 2022
Hi JamieB,
Awesome! We're really delighted to hear that these LinkBuds connect all your worlds perfectly with an open ring design that allows you to hear music and other online content anytime, as well as the ambient sounds around you transparently. Good to know you find the included fitting supporter works great and you're utilizing the different functions on the Sony Headphones Connect app. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for your purchase and for choosing Sony!
-Jess
Awesome! We're really delighted to hear that these LinkBuds connect all your worlds perfectly with an open ring design that allows you to hear music and other online content anytime, as well as the ambient sounds around you transparently. Good to know you find the included fitting supporter works great and you're utilizing the different functions on the Sony Headphones Connect app. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for your purchase and for choosing Sony!
-Jess
Written by a customer while visiting sony.com
Customer Rating
5
Excellent!!
on April 11, 2022
Posted by: Stephensa00
Gender:Male
[This review was collected as part of a promotion.] Wow! These headphones are amazing! Much better than other brands! The sound is extraordinary! Blocks out all outside noise! They also stay put in your ear. The voice activation is next level! Super quality for the price! Highly recommend!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 11, 2022
Hi Stephensa00,
That's awesome! We're happy to hear these LinkBuds deliver amazing features in a uniquely transparent, open ear audio design that links your content and what’s happening in your surroundings. Good to know you like the voice guidance and fit of the unit. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for offering a fantastic rating on the product!
-Jess
That's awesome! We're happy to hear these LinkBuds deliver amazing features in a uniquely transparent, open ear audio design that links your content and what’s happening in your surroundings. Good to know you like the voice guidance and fit of the unit. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for offering a fantastic rating on the product!
-Jess
Written by a customer while visiting sony.com
Customer Rating
4
Sound is good!
on April 11, 2022
Posted by: Momof3NJ
Gender:Female
[This review was collected as part of a promotion.] I like how discreet these are! The quality and sound is good and the carrying / charging case is nice too and compact. The only issue is that it didn’t fit comfy in my ear all the way. Maybe with some more practice and time I would get used to them.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , April 11, 2022
Hi Momof3NJ,
Very nice! We're glad you like the sound quality and compact desgin of the headphones. We provide several fitting supporters to ensure there is a great fit for all ear sizes and for optimal sound quality.
If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. The fitting supporters are common for both left and right sides.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
Very nice! We're glad you like the sound quality and compact desgin of the headphones. We provide several fitting supporters to ensure there is a great fit for all ear sizes and for optimal sound quality.
If you feel the size of the fitting supporters does not fit your ears, change the fitting supporters to another size that fits your ears better. The size of the left and right fitting supporters may be different. The fitting supporters are common for both left and right sides.
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000456408.html
Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
Written by a customer while visiting sony.com
Customer Rating
2
Not simple setup
on April 11, 2022
Posted by: Awatty5
Gender:Female
[This review was collected as part of a promotion.] I was excited to receive these headphones, but that quickly faded when I opened the package and realized I had to download an app and register in order to pair the headphones to my phone via Bluetooth. I think having an app for additional functionality is great, but it became a limiting factor for me because I couldn’t just open them up, pair, and use. The case is light weight and I was happy about the recyclable packaging that they came in though. Overall, they are fair headphones but I much prefer a simpler pairing process.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 12, 2022
Hello Awatty5,
Thank you for your review.
We are really sorry if the initial setup for our WF-L900 didn't live up to your expectations. This is definitely not the news we'd like to hear from you. Despite the issue, we are thrilled to hear that you are satisfied with the light weight design, and you are happy with the plastic-free packaging of these LinkBuds.
For Bluetooth pairing and connection, you can actually use these LinkBuds without the Sony headphones Connect app- just like any other wireless headphones. However, we recommend downloading it as it includes all sorts of tools to fine-tune the WF-L900 and maximize the volume to your liking. There is even an EQ for bass and treble sound. For the list of functions that you can do with the Sony | Headphones Connect app, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
And to pair these LinkBuds with a Bluetooth device, please follow the steps on these articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447633.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000448414.html
If there's something we can do to help or you need more information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
We appreciate you & your input, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Thank you for your review.
We are really sorry if the initial setup for our WF-L900 didn't live up to your expectations. This is definitely not the news we'd like to hear from you. Despite the issue, we are thrilled to hear that you are satisfied with the light weight design, and you are happy with the plastic-free packaging of these LinkBuds.
For Bluetooth pairing and connection, you can actually use these LinkBuds without the Sony headphones Connect app- just like any other wireless headphones. However, we recommend downloading it as it includes all sorts of tools to fine-tune the WF-L900 and maximize the volume to your liking. There is even an EQ for bass and treble sound. For the list of functions that you can do with the Sony | Headphones Connect app, please refer to this link:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447718.html
And to pair these LinkBuds with a Bluetooth device, please follow the steps on these articles:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000447633.html
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000448414.html
If there's something we can do to help or you need more information/technical assistance with our product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
We appreciate you & your input, and thank you so much for choosing Sony.
Best regards,
Romeo
Sony Social Support
Written by a customer while visiting sony.com
Customer Rating
5
Requires app
on April 11, 2022
Posted by: Barbie
Gender:Female
[This review was collected as part of a promotion.] I have an iPhone and I had to download an app to use these. I was expecting to be able to just connect with Bluetooth and go. The app does have a lot of features. I wouldn’t personally use much of them but I can see how some might enjoy them. The app tracks your usage. The ear buds have a stop to speak feature. If you start talking it will automatically pause the sound so you can hear the other person. It also has gestures that I haven’t mastered yet. You actually tap in front of them instead of the device itself. The charging case is small and compact. Buds are comfortable even lying down.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , April 11, 2022
Hi Barbie,
Thank you for the feedback and we're glad to hear you like the compact design and comfortability of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
Thank you for the feedback and we're glad to hear you like the compact design and comfortability of the headphones. Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony!
Regards,
David
Written by a customer while visiting sony.com
Customer Rating
5
My favorite!
on April 11, 2022
Posted by: Courtni
Gender:Female
[This review was collected as part of a promotion.] I have tried many earbuds in the past from all different price points and these are my absolute most favorite! It was extremely easy to pair them as well as each time I go to use them again, I can listen almost immediately! They are also extremely comfortable, and don't fall out of my ears like many others do!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 12, 2022
Hi Courtni, Thank you for the amazing review! We're thrilled you like the easy Bluetooth pairing and comfortable fit of your new Sony Linkbuds. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
4
A unique design and great sound quality
on April 11, 2022
Posted by: jemmama26
Gender:Female
[This review was collected as part of a promotion.] The Sony Linkbuds are an interesting ear bud headphone! They are truly wireless and are bluetooth connected. They pair easily with my phone and my laptop through the bluetooth connection. It is an easy charge, too, with a wide charging cable that is USB on one end. The look of the Linkbuds is unique and I like it a lot. I also like that these sit on the exterior of the ear canal. The headphones come with several of the clear bands that the user tries out to determine the right fit for them. This process can feel strange since the buds do not go into the inner ear, but stay on the outside. The sound quality is great. I have listened to my favorite music and audiobooks and podcasts and found it really nice to listen to. The sound is clear and surrounds you, as if you are standing in a room with the person talking or singing. It's a great feeling! The box/case for carrying the ear buds is about the size of a ring box (similar in size to other ear buds), so it might need a tracker on it if you're like me and tend to lose things. If you're using these while running or other rigorous activity, you'll want to ensure a snug fit. I had a difficult time with this part and maybe the ridges of my ear are not deep enough, but I find myself only trusting these to stay put while I'm working, rather than when I'm exercising, which is why I'm giving them only 4 stars. The upside of this design is that they don't go into the inner ear and are comfortable and also don't seem to end up with earwax on them. Overall, a great product.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 12, 2022
Hi jemmama26, Thank you for the detailed and amazing review of your new Sony Linkbuds! We're very happy to hear you like the easy Bluetooth pairin, quick charging, unique open-ring design that naturally blends ambient sound with digital sound., comfortable fit, great sound quality, and overall features of your new Sony Linkbuds. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
4
Fits good
on April 11, 2022
Posted by: Jack the Ripper
Gender:Male
[This review was collected as part of a promotion.] I was a little skeptical on the fitting but they fit pretty good and the sound quality is great I wish they got a little louder but I enjoy using them. And they stay in my pretty snug haven’t fell out, been using them at the gym with no problems! The thing I didn’t like was the process to start using them. But over all I would recommend.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 12, 2022
Hi Jack the Ripper, We're very grateful for this positive feedback! Good to know you like the comfortable and snug fit and great sound quality of your new Sony Linkbuds. To ensure optimal listening experience, please try to download the Sony Headphones Connect app, this app has a built-in equalizer that lets you fine tune the music to your liking. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com