Customer reviews from sony.com
Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Average customer rating
4.2
(339 Reviews)
Rating breakdown 339 reviews
5 Stars
216
4 Stars
51
3 Stars
26
2 Stars
20
1 Star
26
83%of customers recommend this product.
(
260 out of
315)
Customer Reviews for Sony - LinkBuds S True Wireless Noise Canceling Earbuds - Black
Customer Rating
1
Poor quality
on April 2, 2022
Posted by: Ahmed
[This review was collected as part of a promotion.] I don’t understand what these earbuds are trying to be. They’re leaking noise every time I play something. The quality isn’t there in the high miss or low. It pairs easily but there’s it.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi Ahmed, Thank you for the feedback on your experience with your Sony Linkbuds. The all-new Sony LinkBuds feature a unique open-ring design that naturally blends ambient sound with digital sound. While we're glad you like the easy Bluetooth pairing, we regret to hear you're having a sound quality issue with these earbuds.
If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance of the unit. To resolve this, please make sure you're wearing the earbuds correctly by following the guide and watching the video on how to wear the headset in your ears on the link below:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
If the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance of the unit. To resolve this, please make sure you're wearing the earbuds correctly by following the guide and watching the video on how to wear the headset in your ears on the link below:
https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000445573.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com
Customer Rating
4
Great for home
on April 2, 2022
Posted by: Lmvan13
Gender:Female
[This review was collected as part of a promotion.] I love how comfortable these are. The sound quality is really good. I do wish they stayed charged for longer and I do wish they were noise canceling. But they work great when I’m walking or working in the yard.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi Lmvan13,
Thank you for such a great review! We're delighted to hear you love the comfortable fit and great sound quality with your new Sony LinkBuds. Nice to know it perfectly suits your lifestyle. We're sorry if the unit has not lived up to your expectations with regard the noise canceling features and available operating time of the unit. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please refer to this link if the available operating time of the battery becomes short.: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html?search=charging
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! - Kris
Thank you for such a great review! We're delighted to hear you love the comfortable fit and great sound quality with your new Sony LinkBuds. Nice to know it perfectly suits your lifestyle. We're sorry if the unit has not lived up to your expectations with regard the noise canceling features and available operating time of the unit. Depending on the settings for the headset functions and usage conditions, the speed of energy consumption for the rechargeable battery may vary between the left and right units. Please refer to this link if the available operating time of the battery becomes short.: https://helpguide.sony.net/mdr/linkbuds/v1/en/contents/TP1000449917.html?search=charging
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com
Customer Rating
4
Not for small ears.
on April 2, 2022
Posted by: Jesscvz88
Gender:Female
[This review was collected as part of a promotion.] These ear buds work great. The sound is great and very clear. They connect very quickly to my Samsung phone without any problems. The only thing is, they are to big for my ears. I have small ears and after wearing them for about 20 mins I have to take them off and rub my ears. I tried the smaller rubbers, but that didn't help. The ear bud itself is what's to big for me. They fit my husband with no problem. I just don't recommend if u have smaller ears.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 4, 2022
Hi Jesscvz88, Thank you for the amazing review! We're thrilled you like the great sound quality, clear audio, and easy Bluetooth pairing of your new Sony Linkbuds. We appreciate your feedback about the size of the earbuds. Make sure you're wearing it properly to ensure a great and comfortable fit. Please watch the video tutorial on this link for more information.
https://www.sony.com/electronics/support/articles/00275798
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love.
Thanks for choosing Sony! -Sam
https://www.sony.com/electronics/support/articles/00275798
The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love.
Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
4
Awesome design!
on April 2, 2022
Posted by: aelinab5
Gender:Female
[This review was collected as part of a promotion.] I really like these Sony LinkBuds. The design is super cool. I love that I can listen to music and still hear what’s going on around me. I would like to wear headphones while walking the dog so I could listen to music or podcasts. That always seemed to dangerous with traditional headphones, noise cancelling, etc. The LinkBuds allow for the best of both worlds-I can listen to what I want to, and I am aware of what’s going on around me. I like that they come with a charging case and cord, simple to charge. The sound is what you would expect it to be, good but not as good as noise canceling or other types that seal up your ear. It didn’t take me long to figure out how to put these in, and they come with “sizers” to adjust the fit.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi aelinab5,
Awesome! We're glad to hear you like the cool design, great sound quality, ease of use and how your new Sony LinkBuds suits your needs and expectations. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! - Kris
Awesome! We're glad to hear you like the cool design, great sound quality, ease of use and how your new Sony LinkBuds suits your needs and expectations. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com
Customer Rating
5
Comfortable earbuds with amazing audio quality!
on April 2, 2022
Posted by: Bencjr86
Gender:Male
[This review was collected as part of a promotion.] If you are looking for the best wireless earbuds on the market then look no further then the LinkBuds by Sony. These earbuds have a unique and cool design that securely and comfortably lock into your ear. Obviously with any audio product the sound quality is the most important aspect and these do not disappoint. The audio is crisp and clear while providing high quality bass and you can easily manage your preferred audio settings in the app. The compact charging case, which magnetically keeps the headphones securely in place, makes sure your earbuds are always charged and ready to go for hours of continuous play. More great characteristics of these earbuds include the tapping and voice recognition features which allow for simple usage without having to engage with your bluetooth connected device. I would highly recommend this product, especially for audio enthusiasts or those just searching for a comfortable pair of earbuds.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi Bencjr86,
Thank you for sharing an in-depth review with your new Sony LinkBuds. We truly appreciate how much you are enjoying the amazing sound quality, Sony Headphone| Connect app, charging case, tap function and voice recognition with the unit. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for your recommendation and for choosing Sony! - Kris
Thank you for sharing an in-depth review with your new Sony LinkBuds. We truly appreciate how much you are enjoying the amazing sound quality, Sony Headphone| Connect app, charging case, tap function and voice recognition with the unit. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. Thank you for your recommendation and for choosing Sony! - Kris
Written by a customer while visiting sony.com
Customer Rating
5
Exceeds my expectations
on April 2, 2022
Posted by: SantaPoco
Gender:Male
[This review was collected as part of a promotion.] Admittedly I am a Sony product buyer. My wireless overeat noise canceling headphones are critical for my daily work routine so I have high expectations for these. Sony delivered. The ergonomics are a little cumbersome at first, but it was easily figured out. The sound quality is great and on or with other Sony products. The audio quality when placing a phone or video call was surprisingly accurate. I say surprisingly because every other competing product I’ve used always results in a comment from the person on the other side of the line questioning the quality of my signal. After a week of frequent use I’ve not had a single question about my signal or audio quality. I make a lot of calls for work so this is impressive for me. The charging and connection were an easy setup and adoption process. The only downside I have with these is that I have some awkward earlobes and ear holes. I can’t move to suddenly with any wireless in ear product and while these are better than most, they still don’t fit quite right to go full athlete in them.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi SantaPoco, Thank you so much for sharing your experience with our WFL900! We are so glad to hear that you are enjoying your new headphones! Link your online and offline worlds with headphones that keep you in both. The all-new Sony LinkBuds feature a comfortable open-ring design that naturally blends ambient sound with digital sound. Stay authentically connected to everyday life while listening to music, taking calls, gaming, and more, all with dynamic sound. With IPX4 splash resistance and long battery life, LinkBuds keep you ready for anything that life brings. -Carl
Written by a customer while visiting sony.com
Customer Rating
4
Stays in my ear and sound great!
on April 3, 2022
Posted by: lena
Gender:Female
[This review was collected as part of a promotion.] These are not my first pair of 'in the ear speakers', but no other ones have ever been comfortable and stayed in my ears, easily. And none allowed me to hear things going on around me, while wearing them.
I think they have great and clear sound, while play music or listening to a podcast. Callers on the other end were unaware I was chatting with them via linkbuds, so they are clear for phone calls also.
The only thing I personally dislike and its just because I am always losing things, the case is quite small and I had to buy a cover so I could find them in my purse.
I think they have great and clear sound, while play music or listening to a podcast. Callers on the other end were unaware I was chatting with them via linkbuds, so they are clear for phone calls also.
The only thing I personally dislike and its just because I am always losing things, the case is quite small and I had to buy a cover so I could find them in my purse.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi lena, Thank you for the amazing review! We're glad you like the comfortable fit, unique open-ring design that naturally blends ambient sound with digital sound, great sound clarity, and crystal clear calls of your new Sony Linkbuds. We appreciate your feedback about the size of the charging case. An ultra-small, stylish, rounded charging case design allows the charging case to fit comfortably in your hand and your pocket.
The all-new Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
The all-new Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. LinkBuds are comfortable enough to wear all the time and smart enough to adapt to your life – keeping you connected to the people and entertainment you love. Thanks for choosing Sony! -Sam
Written by a customer while visiting sony.com
Customer Rating
5
Great Quality!
on April 3, 2022
Posted by: chasity
Gender:Female
[This review was collected as part of a promotion.] I got these ear buds for my 11 year old daughter. It was super simple for her to link them to her phone and within minutes she was able to listen with them. She likes the look of them and says the sound quality is very nice. Most important she said , is they do not hurt her ears after having them in for long periods of time!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, April 3, 2022
Hi Chasity,
Thank you for this amazing feedback! We're delighted to hear your daughter is enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds, especially the great sound quality, easy Bluetooth pairing, and exceptional comfort for long periods of time. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for giving the product a perfect rating and for choosing Sony!
-Jess
Thank you for this amazing feedback! We're delighted to hear your daughter is enjoying the all-new Sony LinkBuds which feature a comfortable open-ring design that naturally blends your online and offline worlds, especially the great sound quality, easy Bluetooth pairing, and exceptional comfort for long periods of time. The LinkBuds provide crystal clear calls with our Precise Voice Pickup technology. Sony’s V1 Processor provides a well-balanced and high-quality sound for an authentic listening experience. The LinkBuds feature an IPX4 splash-proof and sweat-proof design, Adaptive Volume Control adjusting the volume to the environment around you and a battery life is 5.5 hours and up to 17.5 hours with the charging case. The Ultra-small and light design gives you the ability to listen to music, take calls and game all while still connecting with the world around you.
Thank you for giving the product a perfect rating and for choosing Sony!
-Jess
Written by a customer while visiting sony.com