Customer reviews from lg.com
LG - 1,000 Sq. Ft. 18,000 BTU 230V Smart Window Air Conditioner - White
Average customer rating
4.6
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
19
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
1
92%of customers recommend this product.
(
11 out of
12)
Customer Reviews for LG - 1,000 Sq. Ft. 18,000 BTU 230V Smart Window Air Conditioner - White
Posted by: Demon56
Verified Purchase:Yes
[This review was collected as part of a promotion.] It’s been nearly a month since I got my 18,000 btu AC and this beast will freeze you I love it
Written by a customer while visiting lg.com
Posted by: Lyn74
from Norwood PA
Verified Purchase:Yes
We purchased this air conditioner couple of weeks ago. It is Big and beautiful. It cools beautifully but one of the faults I have is the snapping sounds it makes when it kicks in and out constantly. It is in our living room where we both sit and it constantly clicks and clicks. The second fault is I cannot adjust the vents. I originally got them to point up but I cannot move them down, I'm afraid they will break they're that tight. Otherwise, it's great.
Pros: Performance
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jhco
from SC
Verified Purchase:Yes
I had this unit about a month, am well satisfied with it.
Pros: ease of use
Written by a customer while visiting lg.com
Posted by: CoolPhil
from Cove, Oregon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted an air conditioner that would cool, even when the temperature wa >100 F outside.
I wanted an air conditioner that was quiet.
I wanted an air conditioner that was energy saving.
I wanted an air conditioner that was easy to run.
This air conditioner is all of the above!
I wanted an air conditioner that was quiet.
I wanted an air conditioner that was energy saving.
I wanted an air conditioner that was easy to run.
This air conditioner is all of the above!
Pros: Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: BlackOmega
from Deltona,FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Being a Floridian I have a large, 429 sqft Florida Room with insulated roof and vinyl windows. For about half the year this is awesome and if the room gets a little warm you can just open the windows but from Late May through Late September it’s just too hot and humid. We had been looking for a good AC for this room and the LG 18,000 BTU Smart Wi-Fi Enabled Window Air Conditioner looks like it is going to fit the bill perfectly! I had tried a smaller 9,000 BTU unit and it struggles too much with the mid-summer heat but this beast of an AC doesn’t even break a sweat!
Packaging/In the Box – Upon opening the box I found the AC to be very well packaged/protected, this was a concern of mine due to the size and weight of the unit itself. Removing the unit from the box/packaging was easy with some help, I highly suggest using two people for the entire unboxing and removal as this unit does weigh over 100lbs. Included with the unit are the instructions, the AC unit itself, a remote control, two PE foam strips, the left and right curtain panels, and install hardware.
Installation/Setup – Installation was easy with the instructions being very straight-forward. I love the fact that this is a “slide in unit” which allows you to slide off the outer shell, make the installation and then slide in the unit once that process is complete. I know most installs are done window height through a double hung window but for my application we did install at ground level in a panel on the side of the Florida room. Note this install method is not supported but worked with little modification for my needs. This unit is Wi-Fi enabled and can be controlled via the ThinQ app and can be integrated with Google or Alexa. In my case we integrated with my Google Home setup. App install and Google integration was as easy as expected for a current smart device.
Use – The on-board controls for the unit are as expected for basically any AC and resemble those for a central AC unit. The remote control is pretty basic and includes controls for power, temperature, Fan speed, Timer and Mode. Personally, I control the unit via Google home or the ThinQ app. In the two days we have been using the unit we have had a temperature of 93 and 91 and the LG AC has kept our Florida room to a very comfortable 74 without having to stay constantly running!
My Final thoughts on the LG 18,000 BTU Smart Wi-Fi Enabled Window Air is that this is a huge winner for me and anyone wanting a smart window AC. The ease of install, the quality of the unit itself and finally the easy Google home integration make this sheer perfection. Thank you LG!!!!
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Roni1
from Cordova, TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a nice size portable unit. It has all the parts to easily install it as a window unit. I added it to my upstairs game room and it cooled the game room and well into my hallway and bathroom. This will definitely help keep the upstairs cooler so the central unit does not have to work so hard.
Pros: Style/Design, Features/Settings, Performance, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Lee Lee b
from Brooklyn
Verified Purchase:Yes
[This review was collected as part of a promotion.] All I can say is wow …. This is the most powerful Air conditioner I ever had . It’s the best it can cool down a whole house just this one air conditioner when I have guest over they think I have Central air
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Posted by: Decoy1
from Bowling Green Ky
Verified Purchase:Yes
[This review was collected as part of a promotion.] Im using the LW1821ERSM and I really do love it. Its amazing. Im using it in a medium size area, that has tanning bed and it keeps it so cool and comfortable. It was so easy to install and the k8t is included.Love that it has a remote, very convenient. The 3 speeds lets you get the area to your idea temp. It really is amazing!! Runs quietly and even has a timer. Simply love this!!
Pros: Features/Settings, Performance, Quality
I would recommend this to a friend!
Written by a customer while visiting lg.com