Customer reviews from High Sierra
High Sierra - Forester 28" Wheeled Duffel Bag - Back Heather/Black
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for High Sierra - Forester 28" Wheeled Duffel Bag - Back Heather/Black
Customer Rating
1
Parts fell off this bag the first time I used it.
on March 3, 2023
Posted by: vcd53
from Savannah, GA
I bought this bag this winter and used it for the first time a few weeks later. After retrieving the bag from the luggage carrousel and going to our hotel, we noticed that one of the supports on the bottom side of the bag had come off. We then realized the zipper pull on the interior lining was also missing. It is apparently not well built.
No, I would not recommend this to a friend.
Response from High SierraBy Katie, eCommerce, March 8, 2023
Hello, we are sorry to hear that you had issues with your new product. Our customer service team is experiencing higher than average call volumes and as a result are taking a bit longer than normal to respond. We have escalated your issue, and someone will reach out to you as soon as possible to help with a resolution.
Written by a customer while visiting High Sierra
Posted by: Blake R.
from Denver Colorado
Verified Purchase:Yes
High quality material and very strong handles. Deep main compartment and plenty of room! Very satisfied with this bag
I would recommend this to a friend!
Written by a customer while visiting High Sierra