Customer reviews from Samsung US
Samsung - 65" Class The Serif QLED 4K Smart TV (2022)
Average customer rating
4.9
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
31
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
1 out of
1)
Customer Reviews for Samsung - 65" Class The Serif QLED 4K Smart TV (2022)
Customer Rating
5
Beautifully designed lifestyle tv
on October 5, 2022
Posted by: Kimivo
[This review was collected as part of a promotion.] The Serif is a stunning piece of furniture. I didn’t have a TV for 10 years because I couldn’t stand the idea of a big permanent black screen in my living room. When I learned about Samsung lifestyle TVs, I decided it was time. I was back and forth between the Serif & the Frame, (I think the Frame is more popular) but I live in a large open loft with 18 ft ceilings and wanted the option to have it floating, if I decided to move it. My fave part is the structural design and how pretty it is sitting on my console or standing alone. Picture quality is amazing and sound is perfect for large open spaces. Smart tv features are simple and intuitive. The white color is minimalist and I love it. I have it in ambient mode during work hours as a nice background to my zoom meetings. People always comment when they visit, it’s just beautiful.
Written by a customer while visiting Samsung US
Customer Rating
5
Better than advertised
on October 5, 2022
Posted by: simplethings32
[This review was collected as part of a promotion.] I use my tv for streaming, watching sports and playing video games. When saw it in the store, I was hooked and ended up buying 2. I would definitely purchase again.
Written by a customer while visiting Samsung US
Customer Rating
5
Best looking TV in the market
on October 5, 2022
Posted by: NazJav
[This review was collected as part of a promotion.] This TV looks gorgeous and Is a work of art. Picture quality is fantastic and has 4k gaming mode as well. When off you can use different screen savers as wall art and it’s looks fantastic. Highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for any room
on July 19, 2022
Posted by: Cre8or
[This review was collected as part of a promotion.] Tv was easy to set up but a bit heavy and definitely requires at least two people to flip it around to attach the supporting legs.
Picture quality is amazing out of the box, but setting up for better picture is a bit inconvenient. I still do not know how to adjust the picture quality while watching a show. Also, there is a slight darkening around the edges of the screen which I am not sure if it is intended or just shades caused by the exterior of the TV. TV remote is all white and it is often hard to find the remote. Other than that I am happy with my purchase. Great sound as well.
Picture quality is amazing out of the box, but setting up for better picture is a bit inconvenient. I still do not know how to adjust the picture quality while watching a show. Also, there is a slight darkening around the edges of the screen which I am not sure if it is intended or just shades caused by the exterior of the TV. TV remote is all white and it is often hard to find the remote. Other than that I am happy with my purchase. Great sound as well.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 20, 2022
Hi Cre8or,
Thanks for sharing feedback on The Sero's image quality, as well as the remote design. We will be sure to share it with our internal teams. First, to ensure your picture is fully optimized, please be sure you're running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the image is still too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thanks for sharing feedback on The Sero's image quality, as well as the remote design. We will be sure to share it with our internal teams. First, to ensure your picture is fully optimized, please be sure you're running the latest firmware version. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the image is still too dim, please try disabling some of the TV's energy efficiency functions, as these will automatically adjust your picture and may cause your screen to appear brighter or darker than preferred. Go to: Home > Menu > Settings > All Settings > General & Privacy > Power and Energy Saving > turn off Brightness Optimization, Brightness Reduction, and Motion Lighting
You may also want to try adjusting image settings to improve your picture. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also customize the brightness level of your screen between 0 – 50 to your preference. Go to: Home > Menu > Settings > All Settings > Picture > Expert Settings
I hope these tips help. Should you need further assistance, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is great clarity and super thin
on July 27, 2022
Posted by: Drklitz99
[This review was collected as part of a promotion.] I use it to watch prime time t v and sports like Angel's and Lakers. It is easy to connect with other devices and also the internet
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV
on July 28, 2022
Posted by: Ed1988
[This review was collected as part of a promotion.] I'm enjoying my TV along with Samsung TV experience
Great tech and great images.
Easy to use and the remote is very user friendly
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE SAMSUNG
on September 30, 2022
Posted by: Nani1280
[This review was collected as part of a promotion.] Perfect sound, picture & smart settings. Also we appreciate the Samsung TV channels.
All we use is Samsung, at home and on the go. We love our Samsung TV!
All we use is Samsung, at home and on the go. We love our Samsung TV!
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal Clear Picture and vey east to use.
on October 5, 2022
Posted by: superchester
[This review was collected as part of a promotion.] Great picture. Clarity is awesome. love the smart features.
streaming abilities are great. Also love the apps that are included without having to use an external device. Very user friendly remote.
streaming abilities are great. Also love the apps that are included without having to use an external device. Very user friendly remote.
Written by a customer while visiting Samsung US