Customer reviews from Samsung US
Samsung - 43" Class The Sero QLED 4K Smart TV (2022)
Average customer rating
4.8
(89 Reviews)
Rating breakdown 89 reviews
5 Stars
72
4 Stars
15
3 Stars
0
2 Stars
1
1 Star
1
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Samsung - 43" Class The Sero QLED 4K Smart TV (2022)
Customer Rating
5
The name could be easier said for English.
on October 21, 2022
Posted by: TheAdult
[This review was collected as part of a promotion.] It's the perfect TV for the bedroom and the realization of the characters in movies are crystal clear. The projector is great the kids love it. Overall it is the best TV I've ever had in my 42yrs of living.
Written by a customer while visiting Samsung US
Customer Rating
4
Its OK and fresh
on October 16, 2022
Posted by: Mojopat
[This review was collected as part of a promotion.] Cons: a bit slow, only 1gb storage, eventually size isn't that much comfortable
Pros: speaker, graphic
Overall it is decent TV with tablet or TV mode and built in Alexa. I play on my steam decks or pair it to my smartphone and it does decent job with that. Watching TV or play a music with a built in speaker makes life more comfortable. However size of screen after couple months seems like to be too small and speaker has annoying function of auto volume which is annoying when trying to adjust sound in loud environment. Only 1 GB storage makes it just right for apps and couple picture in for frame mode which is cool! I am always getting compliments about my TV. As a first Gen. I wish good luck and all the best with new ideas and festures implemented in the future.
Pros: speaker, graphic
Overall it is decent TV with tablet or TV mode and built in Alexa. I play on my steam decks or pair it to my smartphone and it does decent job with that. Watching TV or play a music with a built in speaker makes life more comfortable. However size of screen after couple months seems like to be too small and speaker has annoying function of auto volume which is annoying when trying to adjust sound in loud environment. Only 1 GB storage makes it just right for apps and couple picture in for frame mode which is cool! I am always getting compliments about my TV. As a first Gen. I wish good luck and all the best with new ideas and festures implemented in the future.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 17, 2022
Mojopat,
We appreciate you sharing your experience with The Sero TV. For optimal performance, we ask that you please ensure your TV is running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience with The Sero TV. For optimal performance, we ask that you please ensure your TV is running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Unique and an amazing 4K tv
on October 10, 2022
Posted by: Sarath
[This review was collected as part of a promotion.] The display and sound are both really good. Integration with Samsung phone is pretty cool but the same should be improved on iPhone. This tv also has wheels so that it can be maneuvered to other rooms if necessary.
Written by a customer while visiting Samsung US
Customer Rating
5
I love the vivedness of the screen. Love it!
on October 9, 2022
Posted by: Davidbest1
[This review was collected as part of a promotion.] I just use as a regular TV and my grand kids love to watch comics on it. I all love my samsung appliences
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Everything!
on October 5, 2022
Posted by: JohnnyBeGood
[This review was collected as part of a promotion.] This TV has really turned out to be a great option. The ability to go ahead and use the TV as a mirror of my phone has really helped with my particular situation and that I like to see my mobile device screen larger.
Everything from using Amazin, Netflix, Wireless Dex, etc, on the horizontal display, to using the screen vertically for apps that fill the screen.
Pair this all with the tap-and-go features of mirror casting, and you get one very powerful all around workstation.
But after all your productivity exploits are completed, then it's time for the Sero to REALLY come alive producing crisp, clear, baseful party jams! Not doing anything at all? Use the Sero as an ornamental picture frame displaying for all your adventure photos and videos, or just have the presets show an ambient pic with a gentle breeze and faint birds singing in the backdrop.
I use it daily and the Sero has become a main go-to productivity and socialite party tool.
Perfect for TikTok and other protrait focused video apps.
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome idea - Works perfectly for our room.
on October 5, 2022
Posted by: Nathan
[This review was collected as part of a promotion.] The way our bedroom set up this is the only tv that will work. It works great looks great, sounds great. The only problem we have with the TV is the remote. It is terrible. Needs to be replaced. Honestly the remote gets 0 stars.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, October 6, 2022
Nathan,
I’m sorry to hear your Sero TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote will not pair:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
I’m sorry to hear your Sero TV’s remote is not working as expected. You may first want to reset your remote by pressing and holding Return and Enter (the center of the navigation pad) for more than 10 seconds. After performing this reset, you will need to pair the remote to the TV again. To pair, stand within 1 foot of your TV, and press the Return and Play/Pause buttons simultaneously for at least 5 seconds or until a message appears on your TV indicating that the remote is now connected.
If the remote will not pair:
1. Unplug the TV for 30 seconds, and plug it back in.
2. Try moving closer to the TV and re-pairing.
3. Check to see if your remote is charged. You can check remaining battery by going to: Settings > All Settings > General & Privacy > Power and Energy Saving > Available Remote Battery.
4. Check for available firmware updates on your TV. Go to: Home > Menu > Settings > Support > Software Update > Update Now
If the issue persists, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
It’s a complete and total unique TV
on October 5, 2022
Posted by: Kevinw
[This review was collected as part of a promotion.] It’s a personal experience. The TV that can be as close as it gets to my bed.
My girlfriend and I used it as a an album to play our photos and videos together.
The fact that it has wheel as an option we take it everywhere in our apartment and we use it as a fantastic stand alone speaker and great TV and much more.
It’s unlike anything else.
My girlfriend and I used it as a an album to play our photos and videos together.
The fact that it has wheel as an option we take it everywhere in our apartment and we use it as a fantastic stand alone speaker and great TV and much more.
It’s unlike anything else.
Written by a customer while visiting Samsung US
Customer Rating
5
In love with this TV
on October 4, 2022
Posted by: LoveSamsung
[This review was collected as part of a promotion.] Definitely love it for the streaming and for the fact that it has an ultimate like great sound quality from the speakers and excellent picture quality thanks to the 4K in the O LED
Written by a customer while visiting Samsung US