Customer reviews from Samsung US
Samsung - 43" Class The Sero QLED 4K Smart TV (2022)
Average customer rating
4.8 out of 5
4.8
(89 Reviews)
Open Ratings Snapshot
Rating breakdown 89 reviews
5 Stars
72
4 Stars
15
3 Stars
0
2 Stars
1
1 Star
1
67%of customers recommend this product. 
(
6 out of 9
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 43" Class The Sero QLED 4K Smart TV (2022)
Customer Rating
5 out of 5
5
10/10
on February 11, 2026
Posted by: Young Mae
[This review was collected as part of a promotion.] 10 out of 10!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good product
on February 10, 2026
Posted by: Queenbaby82
[This review was collected as part of a promotion.] Very good would recommend love using it love love love it
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
BRB
on February 10, 2026
Posted by: Bend
[This review was collected as part of a promotion.] Love it fast products definitely recommend to everyone
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Purchased 3 years ago.Great TV
on November 3, 2025
Posted by: ForTheShorties
[This review was collected as part of a promotion.] For over two years it just sat in the corner only used to entertain the cats. Now I use it everyday to play video games and love the clarity and sound. My only issue is it isn't easy to move around without the wheels, which are sold separately
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Stopped working after 2 years.
on October 17, 2025
Posted by: Ak v
from KS
Stopped working after 2 years. was good till it worked.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy Samsung Specialist, October 20, 2025
Ak v,

Thank you for sharing your experience, and I’m sorry to hear you're having issues with your Sero TV. If your unit is no longer covered under the 1-year Manufacturer’s Warranty, Samsung can still help. You can locate a certified service center in your area by visiting: https://www.samsung.com/us/support/service/locations/

If you have any questions during the process, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info

~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This TV is so cool
on October 16, 2025
Posted by: Whitluck
[This review was collected as part of a promotion.] I love being able to show off all the pictures of my family and friends with this tv.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is very good I think
on September 21, 2025
Posted by: Carterp1614
[This review was collected as part of a promotion.] I think that it has good quality. It had very good print. And stuff when watching.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great all around tv
on August 27, 2025
Posted by: LoveOurTV
[This review was collected as part of a promotion.] Mainly for watching sports or movies with the family. Either way it never disappoints with the quality of viewing experience we receive
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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