Printer is not what I expected from HP. I had a lot of difficulties getting it set up. No manual to reference. Printer is un reliable. Works fine one time, next time the paper does not feed correctly resulting in document being cropped. Touch screen is too small. #1 tray is fragile and extends out from printer and not always feed correctly.
I want to return this and get the other HP one as it’s not working properly
Response from hp.comBy Keith, HP Care, September 20, 2022
Hi there.
I’m sorry your printer is not working properly. I can’t tell from your brief review what difficulty you’ve encountered or what’s not working like it should, but I’ll nonetheless provide a resource aimed at helping you resolve the situation.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. To expedite the process, I recommend gathering the following information before the call:
Needed a fax to keep all my doctors in the loop. Hp smart enables me to fax stuff from one to the other. They’re not on same portal and don’t enable uploads.