Customer reviews from hp.com
HP - LaserJet Pro MFP 4101fdne All-In-One Black-and- Laser Printer with 3 months of Instant Ink included with HP+ - White
Average customer rating
4.3
(183 Reviews)
Rating breakdown 183 reviews
5 Stars
133
4 Stars
14
3 Stars
8
2 Stars
12
1 Star
16
85%of customers recommend this product.
(
58 out of
68)
Customer Reviews for HP - LaserJet Pro MFP 4101fdne All-In-One Black-and- Laser Printer with 3 months of Instant Ink included with HP+ - White
Posted by: Betty BB
from Hollywood, FL
Verified Purchase:Yes
Learn first you or your family needs when buy or "lease" a printer with ink supply.
HP has many options.
Questions like do I/we need a color or only black printer or what is the difference in quality of printing and cost of the ink for a ink jet or laser printer or do I am OK with HP's automatic ink supply and pay for extra copies beyond original agreement?.
I have learnt in my case that I don't need to print in color, that is better economically print with a laser and that don't want to deal with controlled ink supply.
HP has many options.
Questions like do I/we need a color or only black printer or what is the difference in quality of printing and cost of the ink for a ink jet or laser printer or do I am OK with HP's automatic ink supply and pay for extra copies beyond original agreement?.
I have learnt in my case that I don't need to print in color, that is better economically print with a laser and that don't want to deal with controlled ink supply.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
The machine sometimes does not print after going to sleep.
on July 5, 2023
Posted by: Customer!@34
Verified Purchase:Yes
The machine sometimes does not print after going to sleep. My previous HP would always print no matter how long it was in power save mode.
Written by a customer while visiting hp.com
Posted by: Musgrave
from New Orleans, LA
Verified Purchase:Yes
The scanning app is very slow and you have to wait for it to load to scan documents.
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Silva CPA
from Carlsbad, California
Verified Purchase:Yes
2nd worst printer that I have ever purchased.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Fadi H
Verified Purchase:Yes
was broken on arrival
Response from hp.comBy Keith, HP Care, October 11, 2022
Hi, Fadi.
I’m sorry your printer arrived broken. No one expects that when ordering a new device. I want to help you out of this dilemma, so I’ll suggest some resources aimed at serving that end.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date – and that warranty extends to two years with an HP+ account. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
I’m sorry your printer arrived broken. No one expects that when ordering a new device. I want to help you out of this dilemma, so I’ll suggest some resources aimed at serving that end.
I recommend that you contact us directly so we can help you assess the situation and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
I'll also mention that HP printers have a one-year warranty from their purchase date – and that warranty extends to two years with an HP+ account. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Gates Dentistry
from Virginia
Verified Purchase:Yes
Printer is not quite big enough for our office needs. We should have done more research. It gets extremely hot when we print many copies. The touch screen is very small. It's hard to touch the correct numbers. It also does not hold much paper. It is more suited for a small office or home.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: DotStan
from Redondo Beach, CA
Verified Purchase:Yes
Easy to set up and great print quality. We typically buy color printers but found that since the printer is for home use, the black and white is perfect. We don’t have to worry about buying all the color toners. So less stress but not less quality.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: bernie P.
from New Jersey
Verified Purchase:Yes
I am having a problem in settling up
printer.I cant reach a live person to help me...
printer.I cant reach a live person to help me...
No, I would not recommend this to a friend.
Value
3
Quality
3
Written by a customer while visiting hp.com