Customer reviews from lenovo.com
Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Average customer rating
3.9
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
25
4 Stars
7
3 Stars
1
2 Stars
3
1 Star
8
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for Lenovo - ThinkPad Universal USB-C Smart Docking Station - Black
Posted by: nkoz
Verified Purchase:Yes
[This review was collected as part of a promotion.] customer support cannot get the ethernet port working on the two hubs i bought
Response from lenovo.comBy Poornima _Lenovo, Customer Service, August 18, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at
https://support.lenovo.com/us/en/ for further assistance.
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: CRDD
Verified Purchase:Yes
Generally has everything, but no capability to add a monitor with USB-C. Can't tell the difference between the smart docking station and the regular one.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, August 26, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. Please go through the below link which will help you to connect the monitor with USB-C,
https://www.lenovo.com/us/en/p/accessories-and-software/docking/docking-usb-docks/40b20135us
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://www.lenovo.com/us/en/p/accessories-and-software/docking/docking-usb-docks/40b20135us
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Julia11
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does the job. A little expensive for what it is, but it seems to be more reliable than other brands
Written by a customer while visiting lenovo.com
Posted by: Construction Man
from Newbury, VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect complement to a laptop and a few monitors for a mobile workstation
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: bekay
from Armonk, NY, United States
Verified Purchase:Yes
[This review was collected as part of a promotion.] The docking station seems to works OK, except it engages the screen saver randomly. However, actually getting the device delivered was an issue. Custo,er service kept providing inaccurate information.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 20, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, regarding any functionality concerns, please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DHartman
from Pennsylvania but moving to Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Second laptop with dock that is very reliable. Only complaint is delivery system that delayed my laptop a week.
Written by a customer while visiting lenovo.com
Posted by: TritonIT
from Hamilton, IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] ThinkPad Universal USB-C Dock - Tried and True Performance!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CAREYG
from Phoenix, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Lenova Carbon thinkpad is amazing. The help I received from customer service rep Stacy was excellent and she worked hard to find me this great laptop. Thank you Stacy!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com