Zero star because the kettle bottom rusted in <1 year. I bought it for “no plastic touching boiling water”. The controls on the base are hard to see, especially when turning the kettle on (when no other controls are on). I am back to using Breville glass kettle.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Love it
on October 11, 2021
Posted by: Tea time
Frequency of use:Daily
[This review was collected as part of a promotion.] This electric glass kettle is well made and very stylish. It will keep the water warm with you desired temperature. I love it very much. You will never disappoint of Zwilling product.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
4
Like it, but...
on April 6, 2022
Posted by: Stephbastard
Frequency of use:Daily
[This review was collected as part of a promotion.] The kettle is beautiful and efficient. I like the different temperature options and programs, but I'm struggling to remember how to use everything. I feel like some of the instructions on how to use the keep warm function are difficult to understand.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Overall great
on December 8, 2022
Posted by: Alicia T
Frequency of use:Daily
[This review was collected as part of a promotion.] I love the look of this tea kettle, and that mostly glass and metal are touching the water when it boils. The temperature feature on the base is also great and pretty looking. It has a very large water capacity, which I at first thought might be too much, but it works out fine. My husband makes his 16 oz of coffee and I make my tea, and we don't have to keep refilling it. The only thing I don't like so far is the timer feature. I feel like it's not intuitive enough. And I'd like to be able to set it right away. And not have to wait for the Keep Warm feature to activate before I can set the timer. Also, after the timer goes off, the keep warm feature kicks back on. So really you can just push your temperature and the keep warm feature buttons, then walk away and set your own timer.
TLDR: Pros: Non-toxic materials, brewing filter for tea, custom temperature options.
Cons: Plastic, non-rubberized handle, flat touch panel (no buttons), filter built into lid (needs to be removed before filling), expensive.
I purchased this item specifically because I read that it uses the safest materials and design on the market - in terms of material toxicity and electrical safety. It functions as intended and I love the filter in the lid to brew fresh custom tea. However, it lacks some quality of life features that other models have.
1) The handle is plastic. Other models have a rubbery grip and the handle on the other models extends all the way to the base, to prevent slipping.
2) The flat touch panel is not satisfying. Other models have a simple switch that you can press for basic heating.
3) The lid requires removal before filling with water. Other models have a lid that flips open, and a lever to do so easily with one hand. I understand that this might be a tricky redesign, given the filter in this one. It would be great if the filter was an optional insert, separate from the lid.
For these drawbacks the price is quite high. But it gets the job done, so it’s okay.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Makes brewing tea simple and foolproof
on May 16, 2026
Posted by: Kmms68
Frequency of use:Daily
I love the variety of temperature settings and the convenient 30-minute keep-warm feature. The detailed instructions for brewing each type of tea are incredibly helpful, and the included recipes are a wonderful bonus. This tea maker is easy to use and makes every cup turn out perfectly
Written by a customer while visiting Zwilling.com
Customer Rating
5
The glass kettle I’ve been looking for
on January 18, 2022
Posted by: M21822
Frequency of use:Daily
[This review was collected as part of a promotion.] I love using glass kettles but never found one that looked nice and sleek. This one also comes with so many temperature options and a tea infuser!
Saw this online and always enjoy a hot cup of tea in the morning and was tired of the traditional tea kettle. The design is so sleek and really like the see-through glass. I removed the inner part for loose tea, but nice that it's optional. Brews HOT Water in a few minutes...piping hot, just the way I like it!