It’s a great design and warms up water really fast. It has just one flaw where the little metal thermometer part at the bottom gets rusty. I tried my best to keep it dry but it still happened. I kwned three of these kettles, one replacement and all had this issue.
After a month my kettle started rusting. Now I have an error or E2 on the screen that won't go away.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, July 6, 2026
Thank you for sharing your feedback with us. We’re sorry to hear about your unsatisfactory experience, and we would like the opportunity to investigate.
Kindly reach out to our customer service team at hello@zwillingus.com and we will gladly look into this matter for you and determine how best we can have this resolved.
The lid was broken within the first couple of months, That's why I need to sign up For the warranty!
Response from Zwilling.comBy Customer Care, June 30, 2026
Thank you for your feedback!
We're sorry to hear that your lid broke. To have this reviewed by our warranty team, please submit a warranty claim here: https://www.zwilling.com/us/magazine/support-center.html?dl=warranty.