The grinder works—yes, but the consistency of grind varies because of the coffee beans sometimes getting stuck on the hopper. This makes the pre-measurement go off and then having to grind more because of it without an exact measurement for your specific needs. Also, really bummed that both the container the coffee grounds are and the grinder coffee falls are plastic as I was told both were glass. Nonetheless, the machine does its job and does it well so giving 3 out of 5 stars.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 4, 2026
Thank you for sharing your feedback with us. We’re truly sorry to hear that this product did not meet the Zwilling quality you’re familiar with.
Your input is very important to us, and we’ll use it to continue improving our products. We appreciate you taking the time to let us know, and we hope to have the chance to provide you with a better experience in the future.
If you'd like more assistance with your coffee grinder, please feel free to reach out to our customer service team at hello@zwillingus.com and a member of our team will be ready to assist.
I like the fact that the filter cone fits under the grinder making it very easy to grind and brew in one shot. The grinds are perfect as well. It’s a good machine
I remember reviewing this product in March 2025, but it is nowhere to be found. Aug 2025: Machine is functioning well as described. The compact design is perfect for my small kitchen, but the timing of the last drop of each grind is causing a mess. I have to nudge it before removing the ground coffee to make sure the grounds on the spout are all in the container, hence the 4-star. The noise level is not bad, and the consistency of the coffee grounds is perfect.