Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. High Efficiency Top Load Washer with Steam and Microban Technology - Diamond Gray
Average customer rating
3.8
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
74
4 Stars
20
3 Stars
11
2 Stars
10
1 Star
22
67%of customers recommend this product.
(
72 out of
107)
Customer Reviews for GE Profile - 5.3 Cu. Ft. High Efficiency Top Load Washer with Steam and Microban Technology - Diamond Gray
Customer Rating
1
Wish o didn’t buy
on December 4, 2025
Posted by: Noso
[This review was collected as part of a promotion.] Horrible purchases because of smart technology and they took away the voice activation and Alexa the new one has a 10 year warranty and this only had 1. Idk feel like taking away a feature is stupid when that was the incentive to buy yet they have other voice activated appliances with Alexa still
Response from geappliances.comBy Joyce, GE_Appliances, December 8, 2025
Your new washer has the same great warranty of 10 years on the motor. You can review this on page 25 in your manual. https://products-salsify.geappliances.com/image/upload/s--GFJsZXIb--/d9d49d40afa9ee39f80e1ec2d029e72d22bf5377.pdf
We're committed to enhancing your laundry experience with innovative technology and keeping you informed about your appliance's features. With this goal in mind, we have an important update about your GE Profile top load washer.
The Alexa Built-In feature on your Profile top load washer was phased out as of May 31, 2025, due to updates in service arrangements. With this update, if you have not already done so, it is a great time to meet the Smart HQ Laundry Assistant, your solution for smarter, more personalized laundry care. Update your SmartHQ App for a seamless transition to smarter, tailored laundry care. The SmartHQ Laundry Assistant can be accessed by pressing the magenta tab from any SmartHQ screen.
This feature in the SmartHQ App allows you to:
Input fabric types and stains via voice or text for customized washing instructions. Receive expert recommendations for optimal cleaning and automatically set your washer and dryer for optimal results.
Remotely manage your laundry from anywhere.
For any questions, our Connected Home Support team is ready to assist at
1-800-220-6899.
We're committed to enhancing your laundry experience with innovative technology and keeping you informed about your appliance's features. With this goal in mind, we have an important update about your GE Profile top load washer.
The Alexa Built-In feature on your Profile top load washer was phased out as of May 31, 2025, due to updates in service arrangements. With this update, if you have not already done so, it is a great time to meet the Smart HQ Laundry Assistant, your solution for smarter, more personalized laundry care. Update your SmartHQ App for a seamless transition to smarter, tailored laundry care. The SmartHQ Laundry Assistant can be accessed by pressing the magenta tab from any SmartHQ screen.
This feature in the SmartHQ App allows you to:
Input fabric types and stains via voice or text for customized washing instructions. Receive expert recommendations for optimal cleaning and automatically set your washer and dryer for optimal results.
Remotely manage your laundry from anywhere.
For any questions, our Connected Home Support team is ready to assist at
1-800-220-6899.
Written by a customer while visiting geappliances.com
