Customer reviews from hp.com
HP - ENVY x360 2-In-1 15.6" Touch-Screen Laptop - Intel Core i7-1260P - 12GB Memory - 512GB SSD - Natural silver
Average customer rating
4.4
(272 Reviews)
Rating breakdown 272 reviews
5 Stars
191
4 Stars
38
3 Stars
21
2 Stars
5
1 Star
17
88%of customers recommend this product.
(
64 out of
73)
Customer Reviews for HP - ENVY x360 2-In-1 15.6" Touch-Screen Laptop - Intel Core i7-1260P - 12GB Memory - 512GB SSD - Natural silver
Posted by: Moosiecsr
from IL
Verified Purchase:Yes
It's a good machine. The only problem I have is trying to reverse the use of the fn keys, and so far everything I've tried hasn't worked. Nothing on the website has helped, so I'm stuck using the external keyboard all the time, which affects where I can use this laptop. Otherwise, I'm satisfied.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ny
Verified Purchase:Yes
Love it so far. Wish it had a number pad.
I would recommend this to a friend!
Value
4
Quality
4
Written by a customer while visiting hp.com
Posted by: Nithin
from Buffalo, New York
Verified Purchase:Yes
I am not happy with the performance even though it's a high-end model. Here are my complaints:
performance:
1. windows 11 is choppy, to be precise the animations and the UI is slow, and you can experience a lag
2. Especially when you connect it to a monitor the lag is even more. Even my five-year-old laptop does not have this problem
1. windows 11 is choppy, to be precise the animations and the UI is slow, and you can experience a lag
2. Especially when you connect it to a monitor the lag is even more. Even my five-year-old laptop does not have this problem
fan noise:
1. The fans keep on spinning even though there are few applications running. It's just annoying. This happens again more frequently when connected to an external monitor
1. The fans keep on spinning even though there are few applications running. It's just annoying. This happens again more frequently when connected to an external monitor
pen and writing: Not so happy in this department as well. There are constant mis touches that are happening which result in applications closing etc.
No, I would not recommend this to a friend.
Features
4
Performance
2
Written by a customer while visiting hp.com
Posted by: Eric EL
from MN
Verified Purchase:Yes
I like it, light, fast, easy to move around. Would be nice if offered in a black case. Following Apples minimalist design when they should have their own uniqueness. Still pretty expensive. Should put in a better graphics card by default. Could thin down the bezels and put in a larger screen and still retain the same size. Would be nice to have a 4K screen. Should have contrasting black keys rather than the matching silver keys which are harder to see.
Should make the HP logo in the back glow. I knew all these things before buying so not complaining just saying they could make it even better for the next generation. Will likely buy another one anyway as I need to replace another machine.
Should make the HP logo in the back glow. I knew all these things before buying so not complaining just saying they could make it even better for the next generation. Will likely buy another one anyway as I need to replace another machine.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Customer Rating
1
Not a happy camper however it's not HP's fault.
on January 10, 2022
Posted by: Anon1
from WI
Verified Purchase:Yes
I actually received the computer a couple weeks ago but haven't used it yet. Upon the initial boot-up I was confronted with the fact that it is now mandatory that you have a Microsoft account to boot up or use a Windows computer. At the time I wasn't ready to deal with that level of BS so I shut it down and haven't even tried again since. Eventually I'll have to start an account and fire-up the new computer up as my job (self-employed consultant) requires it. The old laptop is eleven years old and just hanging on. It's a shame as the new HP is probably wonderful. Microsoft's insistence on getting too involved in your life is really a turn-off. Check back with me in a while. I'll probably cool off and love it.
Response from hp.comBy Alexis, HP Care, January 17, 2022
Hi there,
Thanks for sharing your experience here. We get it -- tech can be frustrating sometimes! But don't worry; we are here to help. :)
You can get assistance using our Virtual Agent by clicking here: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=windows-login-issues or simply reach out to HP Support directly for guidance at support.hp.com. You can use your email or Facebook login to sign in.
Alexis
HP Care
Thanks for sharing your experience here. We get it -- tech can be frustrating sometimes! But don't worry; we are here to help. :)
You can get assistance using our Virtual Agent by clicking here: https://support.hp.com/us-en/help/diagnostics?category=computing&issue=windows-login-issues or simply reach out to HP Support directly for guidance at support.hp.com. You can use your email or Facebook login to sign in.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Popsfun
from Cincinnati. Ohio
Verified Purchase:Yes
Hi
Just bought my 3rd 17" hp Envy laptop. Not real happy. Front is thinner which seems better, but it's has a straight edge that bothers me. Also harder to open since opening area is smaller, not the length of the laptop but only 3 inches in center. Works fine but not real happy with the physical design
Bought on line and the representative was very nice and helped quite a bit.
Just bought my 3rd 17" hp Envy laptop. Not real happy. Front is thinner which seems better, but it's has a straight edge that bothers me. Also harder to open since opening area is smaller, not the length of the laptop but only 3 inches in center. Works fine but not real happy with the physical design
Bought on line and the representative was very nice and helped quite a bit.
Steve
No, I would not recommend this to a friend.
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: mdgooden
from Seattle Washington
Verified Purchase:Yes
This is a great laptop, but the keyboard is virtually invisible. This makes typing pure torture. Yes, the keys are backlit, but this makes the letters even more invisible when you're in a well-lighted room. The only time you can really see the keyboard is when it's dark. Good for watching movies or reading books, that's it. Forget about writing letters, emails, and anything else that requires the use of a keyboard.
No, I would not recommend this to a friend.
Performance
5
Written by a customer while visiting hp.com
Posted by: DonnaLady
from Seattle, WA
Verified Purchase:Yes
Compared to my previous HP laptop, this is great. My biggest feature on the HP Envy that the other one didn't have was the ability to disable the touchpad. I'm a mouse person so the touchpad isn't necessary for me. Keyboard is great. I like the size. The one weird thing is that the power button is right up there in line with the function keys instead of some separate place.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com