The first computer they sent me was clearly not tested, and had to be returned. The returning process was difficult. But they did replace it. The new device is working.
I bought this for my 13 year old son for Christmas 2022. As of right now he is enjoying it and it runs great. He is using it to play games from the STEAM platform and it's working great.
Price with discount available at the time for what you get is definitely worth it. However, the "fps" feature on the site is misleading in what games you can actually play at the specs I chose. With 8gb of DDR4 it told me I'd be able to play graphic-intensive games like GTAV and GoW at 1440p at at least 25fps, but it wouldn't even play Homeworld 3 at medium graphics, even crashed multiple times saying "out of memory". Had to upgrade it myself to 32gb of DDR4 (thankfully it was able to be manually upgraded) and this seems to have solved the problem, will actually now play HW3 on epic graphics at 4k (both native and game res set to this) and only hiccups every once and a while.
Windows 11 is extremely aggravating to set up. They force you to sign in with an online MS account during initial setup (there's no way around it as it ships with Home edition), the tying all your main folders to One Drive, which even if you remove, you can't redirect the folders. Not to mention in W11 they've removed or hidden a ton of very useful windows features, and the OS itself is quite privacy-invasive. Looks good and is speedy but otherwise trash.
Overall, would recommend this custom tower for a gamer on a budget, just get more than 8gb of RAM.
I was needing a mid range gaming computer and it delivers. The outer build is sleek and minimalistic that adds to the futuristic style. However, the Windows pre installed into the computer was glitchy and failed to function after an update. Unfortunately, I had to reinstall Windows from a boot USB drive.
Runs great so far. It's quiet and doesn't get noticeably hot when playing games. I'm not a hugely graphics-heavy gamer, but it's handled well everything I have thrown at it so far.
We are extremely pleased with this, it's actually for our daughter who's an artist and gamer, so she needed more to do the piece of art she does. It was perfect for play, browsing, gaming big time, had no problem starting up and settling her items, tech and games in minutes. She's not got any complaints about the tower or function. She did adore the lights