Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Full - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Full - White
Posted by: Tracy W
Verified Purchase:Yes
Love, love, love my new mattress. Don't wakeup with back pain or joint pain. Wished I had bought it sooner!
Written by a customer while visiting Tuft & Needle
Posted by: Emct
Verified Purchase:Yes
This is my second Tuft& Needle purchase. Very comfortable, but this time around I ordered a Queen and the sizing is strange. It hangs off my bed frame on all sides, which did not happen with other Queen mattresses
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to share candid feedback. We're sorry to hear about the sizing issues with your mattress and will pass your comments along to our Product and Quality Assurance teams. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Quentin I
Gender:Male
Verified Purchase:Yes
Great value, easy to open and put on bed. The warranty also seems good - 10 years. The bed was initially a little more firm than I’m used to but felt supportive. However, I reached out to support and they provided me a topper on the house which has sealed the deal for me. I’m very pleased.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Myst
Verified Purchase:Yes
Love, love this mattress! So glad we decided to give it a try. We purchased the original. It's firm, but gives a little at the pressure points. I was sleeping hot at night. Not any more. I'm sure it's not the mattress alone, but it definitely has helped. And the mattress pad is amazing too! If you're going to purchase the mattress, you should also get the mattress pad. I am a stomach sleeper and my husband likes to sleep on his back. This mattress is good for both. We purchased one for the house and one for the camper.
Written by a customer while visiting Tuft & Needle
Posted by: Toddler Mama
Gender:Female
Verified Purchase:Yes
Very firm! I bought it for our 3 year old who is a back sleeper and has no complaints - but it is very very firm.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 29, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Karis
from Phoenix
Gender:Female
Verified Purchase:Yes
This mattress was much too hard for me. I sleep in all positions and I’m sad to say I will be returning it. My husband also likes a firm mattress but he felt like it was too hard as well
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 15, 2021
Hi there. Thanks for sharing candid feedback about your experience. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Diane T
from Vermont
Gender:Female
Verified Purchase:Yes
Our new mattress is so comfortable. We wake up well rested. The set up was very easy.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: C reeder
Verified Purchase:Yes
Great bed, good price!
Written by a customer while visiting Tuft & Needle