Customer reviews from Tuft & Needle
Tuft & Needle - Original Mattress- Full - White
Average customer rating
4.6
(25,387 Reviews)
Rating breakdown 25,387 reviews
5 Stars
18,069
4 Stars
5,221
3 Stars
1,191
2 Stars
760
1 Star
146
89%of customers recommend this product.
(
2,953 out of
3,328)
Customer Reviews for Tuft & Needle - Original Mattress- Full - White
Posted by: MY Li
from Brooklyn, NY
Gender:Female
Verified Purchase:Yes
Very comfortable mattress, whole family tried it and like it a lot. Taking one star away for lacking side support. Bought the mattress for my daughter, when lying down with her to put her to bed, feels like I’m going to fall. This is with most foam mattresses, we have three other brands in use; this one is on the softer side. Not an issue for normal sleeping with proper size.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: arnie6446
from Syracuse, NY
Gender:Male
Verified Purchase:Yes
After going through 4 mattresses in less than 10 years because we couldn't find a mattress firm enough for our backs, yet soft enough for our shoulder, we decided to try the T&N. We are very happy with this mattress and we don't complain of aches and pains when we wake up.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dannyboi
from Boston
Gender:Male
Verified Purchase:Yes
Had to purchase a topper to sleep on this mattress was extremely firm. For the price was extremely upset wit the quality!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 15, 2021
Hi there. Thank you for taking time to share candid feedback about your experience. We're sorry to hear the mattress has felt too firm for you and will pass your comments along to our Product Team. If you would like to further troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Rad life decisions
from Austin, TX
Gender:Male
Verified Purchase:Yes
If you are used to firm mattress, I would suggest looking elsewhere.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 19, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress was not a good fit for you and will share your feedback with our Product team. If we can help with anything moving forward, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Not as comfortable for side sleeping pregnant wome
on January 19, 2021
Posted by: Lanners
from Connecticut
Gender:Female
Verified Purchase:Yes
I have been waiting to write a review for over a month now. I should state I am currently 32 weeks pregnant and have almost always slept on my left side. The first week was torture sleeping on the mattress (now have had it for about 6 weeks). I almost was going to call to send it back. Now it has gotten better and more comfortable, but I still wake up at least twice a night to reposition due to my left shoulder hurting. Hoping I will have an easier time after baby arrives.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 19, 2021
Hi there. We appreciate you taking time to leave a review about your experience and will share your feedback with our Product Team. If you're interested in troubleshooting, please reach out to our Customer Experience team at support@tn.com or 877-842-2586. We're happy to help!
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Pace,florid
Gender:Female
Verified Purchase:Yes
Not comfortable
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, January 26, 2021
Hi there. Thank you for taking time to leave a review. We're sorry to hear the mattress was been uncomfortable for you and will pass your comments along to our Product team. If you would like to troubleshoot or need help with a return, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Chris4
Gender:Female
Verified Purchase:Yes
So comfy, I could lay in this bed allll day long!!!
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle
Posted by: Toriw
from Arizona
Gender:Female
Verified Purchase:Yes
It's nice and thick and I definitely feel that my mattress is protected. However, I feel that it could be tighter.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle