This is a lot firmer than the twin versions we have for our kids.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, August 5, 2020
Hi there. We're sorry to hear the mattress is feeling firmer than expected. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle