Customer reviews from lg.com
LG - gram 16” Ultra lightweight Laptop - Intel Evo Platform 12th Gen Intel Core i7 - 16GB RAM - 1TB NVMe SSD - Black
Average customer rating
4.7
(18 Reviews)
Rating breakdown 18 reviews
5 Stars
16
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
Customer Reviews for LG - gram 16” Ultra lightweight Laptop - Intel Evo Platform 12th Gen Intel Core i7 - 16GB RAM - 1TB NVMe SSD - Black
Customer Rating
5
Great workhorsse for portable business computer
on February 6, 2023
Posted by: JKMiller
from Palisasde, CO
Verified Purchase:Yes
I really need something "regular sized" yet light weight for international travel. I was concerned about the screen being too small (my heavier laptop is much bigger) but the screen is great, easy to see despite me not having great eyesight, the brightness is fine (depsite some reviews I read) and the weight is dream. It is so light it feels "fake". I will use it for work (real estate) so lots of contracts, spreadsheets, etc...., no gaming or anything like that. It will be perfect. Lots of ports, which many of these did not have. I tested the battery life with my usual 12 tabs open and surfing for research....8 hours. This is the perfect computer for what I need.
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: cc2981
from Lewis Center, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this to take on a trip to Europe so I could assist clients if necessary while over there. It is so light compared to any other laptop I have. Speed was great. Size was great, fit into my backpack with no issues. Was the perfect laptop to travel with. No more sore back! Battery life was wonderful.. used on long plane flights with no issue.
Pros: ease of use, Quality, battery, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG 16 INCH
from MA.
Verified Purchase:Yes
My gram 16 inch, lighted keyboard , Brillant color is stellar. When i click on the clock and date bottom right, i would of liked the clock to be larger. But really great machine
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: COPYMAN1
from Tonawanda, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Purchased this to replace an old desktop system and I was pleasantly surprised. The Gram lived up to its excellent review that I found online at numerous computer sites. Weighs under 3 pounds! Very versatile and easily transportation. Convenient.
My first LG purchase and will probably not be my last!!
My first LG purchase and will probably not be my last!!
Pros: Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Mrs Evans
from York PA
Verified Purchase:Yes
Bought the LG Gram in November. I appreciate how little it weighs and it seems to have all the features I need.
Pros: ease of use, Style/Design
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Joe Hamm
from Washington State
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an excellent product, LG did well this Laptop. I would recommend this Laptop for all use and levels. It performs like a champ!
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: bernarddo
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my LG Gram 16" laptop computer 3 weeks ago. I love the light weight, long battery life and back-lit keyboard with number pad. and large. The screen is large and beautiful. I'm not that fond of the Windows 11 presentation and functionality, so I installed the StarDock Start11 app make it behave like Windows 10. Overall, I'm very happy with this computer and highly recommend it.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: HerbertJack
Verified Purchase:Yes
Sometimes it won’t boot up and I get weird instructions and sometimes it boots up fine. Had a hard time getting Zoom to work on it.
Response from lg.comBy LG Customer Experience team, Customer Care, December 4, 2023
Hi there. Thank you for taking the time in leaving us a review on your LG gram 16” Lightweight Laptop. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. Should you need any assistance with your unit, please send us a private message on social media @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. -Anthony
Written by a customer while visiting lg.com