Hey Stacy, thank you for sharing your feedback. We understand how annoying and frustrating it can be when your device is not functioning as intended and we want to help you get it fix as soon as possible so that you can have a seamless phone calls and use your device with full satisfaction. You can also reach out to us where our experts will be more than happy to troubleshoot and find a fix for you. Meanwhile, here are few trouble-shooting steps as well you can perform for your device to see if it makes any changes:





1.Check Reception: Ensure you have a good signal. Poor reception can cause echoes. Move to a location with better signal strength.
2. Turn Off Speakerphone: If both parties are using the speakerphone, this can create feedback. Ask the recipient to turn off their speakerphone.
3.Adjust Microphone Settings: Go to Settings > Sounds & Haptics and turn off "Phone Noise Cancellation" to reduce echo.
4.Restart Your iPhone: A simple restart can resolve many issues, including echo problems.
5.Update Carrier Settings: Ensure your carrier's settings are up to date, as updates can fix network issues that may cause echoes.