Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD - Snow white
Average customer rating
4.4
(1,620 Reviews)
Rating breakdown 1,620 reviews
5 Stars
1,119
4 Stars
268
3 Stars
86
2 Stars
43
1 Star
104
89%of customers recommend this product.
(
607 out of
680)
Customer Reviews for HP - Pavilion Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD - Snow white
Posted by: Jeff50
from Wisconsin
Verified Purchase:Yes
[This review was collected as part of a promotion.] This purchase was to replace an earlier version HP tower that was 9 years old and worked very well. The only concern I have with this new tower is with the design of the DVD access, instead of loading the unit from the top of the DVD player you have to load it from the side, which to me looks like a potential operating problem after some time. Not sure why HP changed this design there was nothing wrong with the previous version, in fact on my last tower I had two DVD players. Outside of this change the new tower is performing well, however I have only had this new unit for one week.
I would recommend this to a friend!
Features
4
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Cheap for the amount of money I paid. the DVD player is a joke. Very flimsy. Can not recommend this.
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
The computer works fine. My only complaint is my inability to know what to do with it. I'm 73 years old and when I buy an item like this, I expect an instruction book. There was none.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: Sad Gamer
Verified Purchase:Yes
Installed Steam and Destiny 2. Freezes and fails to run despite numerous fixes, reinstalls and reboots. Very disappointed
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: O. Michael S.
from Milwaukee, WI
Verified Purchase:Yes
Because it is newer and has a higher processor I thought it would be faster and more efficient than my 2010 HP computer but it is not, so disappointing. Also I had to have one with a DVD player/rewrite but all of my home DVDs don’t play. The reason that I updated was to get a PC with Windows 11, but really regret this purchase. I would only recommend if it’s for a child younger than age 10.
Value
1
Quality
2
Written by a customer while visiting hp.com
Customer Rating
5
Had mostly everything I needed to replace a 2019 HP Pavillion Elite. Hard to find one that did.
on June 1, 2023
Posted by: Jakethecruiser
from North Jersey
Verified Purchase:Yes
So far so good. Internal optical drive, keyboard, and mouse are rather flimsy. I am using the old ones for the time being. Only time will tell.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from west seneca, ny
Verified Purchase:Yes
a lot of confusion in the file structure, plus media player is a bust....I had to go back to windows media player legay to get my 9500 songs and 3775 three stars to play. you should go back to WMP. And I had a terrible time working a couple nights to 5am to get the printer to work.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: livelifefull7
Verified Purchase:Yes
awesome computer
I would recommend this to a friend!
Written by a customer while visiting hp.com