Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD - Snow white
Average customer rating
4.4
(1,620 Reviews)
Rating breakdown 1,620 reviews
5 Stars
1,119
4 Stars
268
3 Stars
86
2 Stars
43
1 Star
104
89%of customers recommend this product.
(
607 out of
680)
Customer Reviews for HP - Pavilion Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD - Snow white
Posted by: useless4me
Verified Purchase:Yes
I mainly use the computer for pictures b/c I volunteer for high schools and take pics for personal us.. When I put them on this computer, they appear with a red circle and and X in the middle=error. I talked to someone and they said the computer has wordpad which my old comuter had but files won't transfer properly. I hate this computer.
Value
1
Quality
2
Response from hp.comBy Alexis, HP Care, July 19, 2023
Hi there,
Sorry to read that you've been having some trouble with file transfer from your old system to the new one. If you have not yet spoken with someone from our support team, I'd recommend reaching out to understand what solutions you can discover. You can reach them anytime at support.hp.com.
Alexis
HP Care
Sorry to read that you've been having some trouble with file transfer from your old system to the new one. If you have not yet spoken with someone from our support team, I'd recommend reaching out to understand what solutions you can discover. You can reach them anytime at support.hp.com.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: Sheila485
Verified Purchase:Yes
I bought this because I could not upgrade to Windows 10. It does not have a slot to store my external storage device, nor can it accommodate my HP speakers. It is an expensive bare bones model.
No, I would not recommend this to a friend.
Features
1
Performance
3
Written by a customer while visiting hp.com
Posted by: KevMeist1
Verified Purchase:Yes
Fast, quiet. Excellent desktop about a third of the size of the old one. Win11 seems easy enough to navigate although no Quick Launch area seems to be in Win11. I did install Open Shell under Win11 as this was on the previous Win10 desktop that my wife used. Open Shell seems to work well under Win11. Previous desktop had a regular hard drive. Image backups using Macrium Reflect used to take about 41 minutes. This new desktop once I had reinstalled everything that my wife had before took 3 minutes with the Solid State Drive in it. Don’t buy a new PC without an SSD as the boot drive!!!
This PC came with a 2TB hard drive which will see little use as all our data files sit on an ASUSTOR NAS with 3 4 TB drives in it.
Written by a customer while visiting hp.com
Posted by: anonymous///
Verified Purchase:Yes
I am not happy with this desktop for a few reasons. It does not support 2 monitors. It does not have an internal speaker. The tower box is very large.
I am surprised given it is not a low budget or "basic" machine.
I am surprised given it is not a low budget or "basic" machine.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting hp.com
Posted by: PeteD
Verified Purchase:Yes
Very fast, quite, easy to work with. It is somewhat limited by internal expansion space. It can only hold two rotational drives and it’s only got one or two slots for memory cards. My old Pavilion held a half dozen memory cards, and more drives. But it does work wonderfully.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Cannot Return
Verified Purchase:Yes
I've had HP products forever and they've always been good products. Reliable, well-built, etc. This is a hunk of junk though. I got it to replace an aging Envy desktop (about 10 years old). When I pulled this from the box, I could tell things had changed. It was lighter (which is good), but also felt flimsy and cheaply made. That's not necessarily a deal-breaker for me. What IS a deal-breaker is how freaking loud this thing is. Yes, I got the cheaper drive (not SSD) so I knew it's be noisy. But, dear God is this thing loud! Every time the drive starts to spin in beeps then runs so loudly I can't think. And it shakes my whole desk. My 10+ year old Envy with the same type of drive is waaaay quieter than this piece of garbage. Is my Envy whisper quiet? No, but I don't jump every time the drive spins. HP tried to get me to talk to tech support to fix the BIOS settings but something that's brand new and out of the box should not need a BIOS fix. I'm in the process of returning this but, seriously, do yourself a favor and skip this. You'll regret it if you don't.
No, I would not recommend this to a friend.
Performance
1
Written by a customer while visiting hp.com
Customer Rating
5
HP Pavilion Desktop TP01-3055xt excellent but no cd writer/player
on November 21, 2022
Posted by: Lindyo
from San Antonio Tx
Verified Purchase:Yes
HP Pavilion Desktop TP01-3055xt is excellent desktop and very fast however it did not have a cd/DVD writer. I had to return it back since I bought it to play my exercise CDs every morning, play DVDs for instructional art oil painting and surf the net. Shipping was fast except FedEx should have rung the doorbell upon receipt. Return procedures, customer service and technical assistance were awesome.
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Davidhowmuchdoineedtoput
from Indiana
Verified Purchase:Yes
Way too much trouble
No, I would not recommend this to a friend.
Value
2
Quality
5
Written by a customer while visiting hp.com