Customer reviews from hp.com
HP - Pavilion Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD - Snow white
Average customer rating
4.4 out of 5
4.4
(1,620 Reviews)
Open Ratings Snapshot
Rating breakdown 1,620 reviews
5 Stars
1,119
4 Stars
268
3 Stars
86
2 Stars
43
1 Star
104
89%of customers recommend this product. 
(
607 out of 680
)
Best Buy Privacy Policy
Customer Reviews for HP - Pavilion Desktop - Intel Core i5-12400 - 8GB Memory - 512GB SSD - Snow white
Customer Rating
4 out of 5
4
Pavilion Desktop
on October 19, 2023
Posted by: Byron8846
from Louisiana
Verified Purchase:Yes
Seems like a nice desktop with everything the home user needs. They did explain that it is not a gaming computer. Doesn’t come with the usual Windows keys, but you can access thru key strokes if you look it up in internet. Works fine so far, just got it a week or so, so have to use it for awhile to be sure of performance.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Satisfied customer
on November 24, 2023
Posted by: Christmas lover
Verified Purchase:Yes
My old hard drive was 10 years old so my new one is so much faster. However, I hate that hard drives no longer have a CD slot so I can put my CDs on a USSSS drive without having to purchase a new piece of equipment.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
My New PC
on May 2, 2024
Posted by: RPL53
from MN
Verified Purchase:Yes
This new Pavillion was a replacement for my old one that was over 10 years old. It does work well & am still trying to figure it all out again. This new unit does move alot faster but takes a little time for it to wake up. Am still learning but it appears to be a definate improvement.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Lots of features
on May 4, 2024
Posted by: BHY33
from Boston
Verified Purchase:Yes
Love the HP system - it is very fast with lots of features, but hate the O/S of Windows 11 which feels like a step backwards from Windows 10 which was far easier top use.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Model a lot for the money!
on June 16, 2024
Posted by: Chaz!
Verified Purchase:Yes
I have been using and loving this HP computer for a month now, it is fast, and the 4K video is easy on my eyes! Win 11 home comes with this unit, it has everything I need to use this device for my home computer needs.
Two criticisms are the power button is very small, my big hands and fingers have a hard time pushing the on button, I am getting; use to it; but it could have been a standard power on as with units in the past. The next issue is the DVD/CD drive, it works don't get me wrong; however, it is what they use to put in laptops, and when you stand the PC up, as shown, you have to hold the cd holder on the reversed side, or you could break the holder.
I would recommend this HP model and would buy it again for my applications and home use; it is the perfect size and speed.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Exactly what I needed
on July 24, 2024
Posted by: "Old school" computer use
from Suburban Philadelphia
Verified Purchase:Yes
I don't really keep things in the Cloud, so having a massive HDD was important for me. It also has a DVD drive, so I could load my programs onto the computer. Only a couple of programs that I use are downloads from the various sites. I didn't want a wireless mouse and keyboard, and this doesn't have that. And the keyboard is nice and responsive. It was simple to do the start up, and Windows 11 boots up in a matter of seconds. The computer is giving me the rated speed from my ISP, as my previous HP computer did not have the board to handle the speed.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
sorry bad computer
on August 27, 2024
Posted by: Tazz8666
Verified Purchase:Yes
for the first few days it keep freezing up then it started the blue screen error every time I start my computer
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP computer Pros and Cons
on October 19, 2024
Posted by: Doc15
from Pennsylvania
Verified Purchase:Yes
Amazed at how fast it turns on and off. So far also very reliable. I have had a few problems with a few of my programs that I used with my old HP computer also every time I want to leave my screensaver I have to push my keypad to ctrl alt delete and then hit cancel before all I had to do was touch any key or my mouse.
I would recommend this to a friend!
Written by a customer while visiting hp.com
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