The computer wouldn’t power up on arrival and had to be returned for repair.
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Alexis, HP Care, December 11, 2020
Hi Lynn,
Really sorry to hear that your computer had some issues from the start. We build our devices with the intention of providing a reliable experience for our customers, so I can imagine how disheartening this must be.
If any problems persist after the repair, please keep in mind that we are always here to assist you with a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
I work on my computer long hours every day and I needed a fast and efficient computer. This has been nothing other than that and I am very happy with my purchase. It´s only been two weeks so far, but I couldn't be any happier.
Bought this computer to replace a Lenovo Erazer x315 which had a AMD chip set & a weekly tendency of blue screen crashes for different reasons. I've had good luck with HP's with Intel chips in the past so I purchased this one. My daily routine consists of finances on Quicken, email & web surfing. So far this computer has run flawlessly,, the ssd is a plus & I am very satisfied with it. Hopefully it will perform like this for many years to come.