Customer reviews from High Sierra
High Sierra - Fairlead Collection 34" Expandable Wheeled Duffel Bag - True Navy/Graphite Blue
Average customer rating
3.8
(61 Reviews)
Rating breakdown 61 reviews
5 Stars
29
4 Stars
13
3 Stars
5
2 Stars
5
1 Star
9
74%of customers recommend this product.
(
35 out of
47)
Customer Reviews for High Sierra - Fairlead Collection 34" Expandable Wheeled Duffel Bag - True Navy/Graphite Blue
Posted by: Life is good
Verified Purchase:Yes
Cannot rate it until I use it. Previous suitcase had two side pockets. disappointed that this has only one.
Response from High SierraBy High Sierra Care Team, July 1, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting High Sierra
Posted by: H.Garcia
from New Jersey
Verified Purchase:Yes
This is my second time purchasing this brand. I still have my 2 prior suitcases I purchased in 2012. They remain solid and intact and were roomy for myself and 2 small children. Now that my girls are older I knew I would repurchase these for the durability and longevity. Love the color. And these are much larger and roomier. I would definitely recommend.
Written by a customer while visiting High Sierra
Posted by: A McC
from Atlanta, Ga
Verified Purchase:Yes
Poor front-heavy design when packed. Be an Olympian and try to roll luggage at the airport while breaking into sweat.
No, I would not recommend this to a friend.
Written by a customer while visiting High Sierra
Customer Rating
1
Disappointing!
on November 24, 2024
Posted by: wellinformed
Good design and like the room but use metal zippers...these plastic ones didn't last!
disappointing!
disappointing!
Response from High SierraBy High Sierra Care Team, November 25, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Posted by: Robert MYS
from Mystic, CT
Verified Purchase:Yes
Great luggage for extended travel or when you need extra room for packing bulky clothing/accessories (think ski trip). The bi-level compartments (top and bottom levels) make for convenient packing and easy access to items.
Well constructed and durable. I had a previous model of the 34” size that lasted over 10 years with extensive use so it was a no-brainer to purchase the latest version.
Although termed a “duffel” bag…, this is not a typical duffel bag that you sling over your shoulders and go. You pack it like a duffel bag but functionally it is more like a luggage bag in how you navigate it around airports etc.
This is a luggage piece that offers great utility | great value.
I would recommend this to a friend!
Written by a customer while visiting High Sierra
Customer Rating
3
Great bag, ineffective Velcro leads to failure
on March 12, 2025
Posted by: Pancho Piedra
from San Francisco CA
As others have noted, the Velcro that connects the main straps is not effective. I always attach it when checking my bag but the bag always arrives off the carousel with the straps separated. They are then vulnerable to catching on something. The worst issue is that baggage handlers pick it up by one strap which must account for my receiving the bag yesterday off a United flight with the straps apart and a large hole in the bag where a baggage handler had picked it up by one strap, Now I need a new bag. Sierra - can you replace it?
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, March 14, 2025
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting High Sierra
Posted by: Anonymous
Verified Purchase:Yes
Best luggage I’ve ever owned! It’s lightweight large and many compartments. Easy rolling and pretty.
Written by a customer while visiting High Sierra
Posted by: Stacey B.
from Huntsville, AL
Verified Purchase:Yes
high quality, beautiful bag! Can't wait to use on my international flight!
I would recommend this to a friend!
Written by a customer while visiting High Sierra