Nice but too narrow. I like the design and color but it could be two to three inches wider and it would be great
I would recommend this to a friend!
Response from High SierraBy High Sierra Care Team, July 3, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Why does only one zipper lock? Two zippers lead to the same area with an unlocked zipper in between. Why does only one external zipper lock.
Response from High SierraBy High Sierra Care Team, December 13, 2024
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Arrived promptly and just as pictured only a little narrower than I thought it would be. That is probably a good thing since I read the new carryon rules. It has more outside pockets than I thought. Overall a very nice piece of luggage.
I had an old High Sierra carry on with the zip off backpack. I really liked it and it was wearing out so I needed a replacement. The new carryon I ordered was not as wide so a pair of shoes would not fit sideways and overall it was a smaller suitcase so I sent it back. Bring back the old version of carryon.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra Care Team, February 28, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a bag that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting High Sierra
Customer Rating
5
Right combination of stiff and soft sided
on July 3, 2025
Posted by: lforrester
from Colorado
I used this on a 5 week trip to Mongolia. It worked really well. I needed something that was stiff to handle banging around in an SUV over rough roads and dragging across dirt and rough pavement while, at the same time, soft enough to be crammed in the back of an SUV with a bunch of other luggage. It worked well and the split design made it super easy to keep my stuff organized. It doesn't stand on end without support, but didn't prove to be an issue.