Customer Reviews for High Sierra - Fairlead Collection 22" Expandable Wheeled Duffel Bag - True Navy/Graphite Blue
Customer Rating
1
Mercury and Black High Sierra Fairlead 22" Wheeled
on September 25, 2023
Posted by: Edith
from Texas
Purchase Date: 04/21/2023 -I just used the duffel bag on a previous trip and it was a nightmare the handle kept getting stuck. Despite the fact that the style is similar to the previous duffel bag, this product is not the same. The bag is not robust, and the interior is significantly smaller, the split compartment restricts the quantity of belongings that may be stored in the duffle bag. I would not recommend purchasing this bag.
No, I would not recommend this to a friend.
Response from High SierraBy High Sierra, High Sierra Care Team, September 29, 2023
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
We have had the Samsonite Andante bags for years to take on boat trips and finally wore them out. Ordered these bags to replace them and am very impressed with the quality of the construction and the hard bottom. Going to try them out next month but i am sure they will fit the bill for our adventures.