Customer reviews from LEGO
LEGO - City Express Passenger Train 60337
Average customer rating
4.1
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
10
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
1
82%of customers recommend this product.
(
14 out of
17)
Customer Reviews for LEGO - City Express Passenger Train 60337
Posted by: CountessAngryHouse104
Verified Purchase:Yes
This train burns through batteries very, very fast. The remote and train frequently won't sync. The flashing lights on the remote and train don't offer any helpful information regarding pairing. You will spend lots, lots, lots of time frustrated changing batteries and fighting with the pairing. I wish I hadn't bought this.
No, I would not recommend this to a friend.
Written by a customer while visiting LEGO
Customer Rating
5
Needs improvement
on December 29, 2023
Posted by: Jorgi
I bought it for my 7 years old son and it’s really nice. He loves it. I would like to recommend that instead of batteries which run out really quick, the train can be rechargeable. Batteries gone really quick.
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2
Travel train disaster
on January 21, 2024
Posted by: Luis
Train was working for a few times, but after a few uses, it stopped working properly. It would function for about 30 seconds and then it died. Replaced the batteries several times. It blinks blue and yellow lights with no mobility. We believe the hub is not functioning properly. What a waste of money and time. Son is very disappointed.
No, I would not recommend this to a friend.
Response from LEGOBy Michael, LEGO® Customer Service, January 22, 2024
If you've put in 6 fresh alkaline batteries into the Smart Hub and are still experiencing power issues, let's connect and get your play time back on track! Visit LEGO.build/Service-BV to chat with an expert and we'll be happy to get you rolling!
Written by a customer while visiting LEGO
Customer Rating
5
Love the train
on January 20, 2024
Posted by: PresidentFamousMezmo100
Having a great time with the train. Need more track though
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
3
Ok Build
on December 6, 2023
Posted by: Fgarfalo
Not the best train set I've seen from Lego. The doors on the passenger cars are awful. They pop open on their own during operation. I had to tape them shut. Also, the front end of the train is long and will hit the wall if your track runs against the wall of your home. Finally the passenger cars sit super close to the track, Although that effect looks great, they will scrape the track if your track isn't on a completely flat surface, which is my current issue as I'm using the train around my Christmas tree. Overall 5/10 build.
No, I would not recommend this to a friend.
Response from LEGOBy Jane, LEGO® Customer Service, December 6, 2023
We’re sorry to hear you’re not happy with your LEGO® train set. We’re passionate about making every LEGO toy imaginative, creative and most of all, fun. Your feedback will help us make our sets even better in the future.
Written by a customer while visiting LEGO
Customer Rating
5
Train
on February 18, 2023
Posted by: SwiftWizard075
Nice train but the nose is a bit long. Myself I would like to see more U.S. Type trains. One thing that wasn’t good was only getting half of the train!
I would recommend this to a friend!
Written by a customer while visiting LEGO
Customer Rating
2
Not working
on December 31, 2022
Posted by: Railroad122
My favorite train but not working …………."……………the system was in working for me
I would recommend this to a friend!
Response from LEGOBy Jane, LEGO® Customer Service, January 2, 2023
Oh no! We'd love to get some more information about the trouble you're having. Get in touch at LEGO.build/Service-BV so we can help!
Written by a customer while visiting LEGO
Customer Rating
5
Excellent train for train enthusiasts
on August 29, 2025
Posted by: DirectorHardworkingSoup
Verified Purchase:No
I was a bit skeptical about the newer trains, but because this one does not have one-piece nose cone/etc, I tried and this is really more like the 90s trains. Basic interior pieces like the original chairs. The door glass is fine. Just lots of common bricks. Bought a second one for the complete look.
I would recommend this to a friend!
Written by a customer while visiting LEGO