Customer reviews from hp.com
HP - 17.3" Laptop - AMD Ryzen 3 5300U - 4GB Memory - 256GB SSD
Average customer rating
4.2
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
240
4 Stars
70
3 Stars
33
2 Stars
11
1 Star
35
83%of customers recommend this product.
(
102 out of
123)
Customer Reviews for HP - 17.3" Laptop - AMD Ryzen 3 5300U - 4GB Memory - 256GB SSD
Posted by: TECBOMO LLC
from Waldorf, Maryland
Verified Purchase:Yes
HP is such an iconic brand. The laptops are so classy and sleek. This laptop was priced right and readily available. HP your brand for the digital transformation.
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: Ellie.1995
from North Carolina
Verified Purchase:Yes
Pricey, but everything I was looking for. Super fast, so many great features, and I love the keyboard! Camera isn't great quality, but it's good enough for what I need. It even has a feature where I can link my phone and I don't even have to pick it up to reply to messages or do anything on my phone, I can do it right from my computer.
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Cloud hostage programs.
Verified Purchase:Yes
Its worse than any windows progam I've ever used, total hastage ware.
Written by a customer while visiting hp.com
Posted by: Halj
Verified Purchase:Yes
Easy setup and getting aquatinted
Written by a customer while visiting hp.com
Posted by: Cogoddess
from St. Paul, Minnesota
Verified Purchase:Yes
Easy to shop and select. Arrived on time and worked right out of the box!
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: painterfitz
Verified Purchase:Yes
AMD processor I like its fast
Written by a customer while visiting hp.com
Posted by: CASD
from Central NJ
Verified Purchase:Yes
I do not like the location of the delete key. It is not in a good location, and being too small, it is easy to hit the key next to it. I often delete by mistake, not being a professional typist. It is very annoying.
Written by a customer while visiting hp.com
Posted by: Steve3432432
Verified Purchase:Yes
Computer processor and graphics could not handle running a game with discord in the background. The computer would lag out every 15 secs. The CPU ran so hot even while idle the CPU fan would run are full speed if you did a simple task such as opening a web browser.
No, I would not recommend this to a friend.
Value
1
Quality
1
Response from hp.comBy Alexis, HP Care, July 18, 2023
Hi Steve,
I'm sorry to hear that your laptop was a disappointment. That is not the kind of service we intend to offer our customers, and I can certainly understand how frustrating this must be. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com if we can assist you.
Alexis
HP Care
I'm sorry to hear that your laptop was a disappointment. That is not the kind of service we intend to offer our customers, and I can certainly understand how frustrating this must be. Naturally, we would like for all of our customers to be happy with their purchases but can understand that this isn't always the case. Regardless, we appreciate you sharing your experience with us as it allows us to adjust our future product designs to better serve the needs of our customers.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com if we can assist you.
Alexis
HP Care
Written by a customer while visiting hp.com