My new HP laptop is beautiful and has a keyboard that actually makes me want to type stuff directly from the laptop. I rarely use built-in keyboards, preferring to use a wireless one, but this keyboard is quite neat. I also love the laptop's speed and quiet. Moving from an older HP laptop to a new one, I continue to be happy with the overall HP experience.
I based my purchase on all the positive reviews for this item, and, I haven't regretted making the purchase at all. I love everything about this laptop, but what I love the most is the battery life!
Upon arrival after updating software, my bluetooth devices would not connect. After trying Microsoft customer service and HP customer service trying to fix, HP suggested I put the computer back to factory settings and try again. Several hours later everything is working fine.