Having health issues with my breathing, at night when the condition worsens, I have been relying on my HUME Max Top to relieve me of the heavy congestion that occurs when lying in bed. After a year of nightly use, the tank developed a hairline crack in the base, causing a leak and compromising the function of the mister. I contacted Pure Enrichment Support hoping to get a replacement for the tank only. Because of my financial situation, It would be difficult to buy a new one.
I got an email reply the following day from Angelou at support informing me they do not have just the replacement tanks for sale but were happy to help and be of assistance. I replied to their request for information about the purchase and a photo identifying the problem.
To my surprise ... my big surprise, I received an email soon after from Angelou saying I will be receiving my new HUME Max Top in several days ... with expeditated shipping too.
I can't thank them enough for the use of such a helpful product and for receiving great support from a company that cares!
I got this humidifier at my baby shower and I'm so glad I did. It worked perfectly in my baby's room this winter. Easy to fill up each day and very easy to clean which is important to me. I will be getting one for my room for sure!
I bought the unit over Thanksgiving 2021 and it worked until April 2023; so I have to say I got "adequate" use of it. Then, I turned the unit on, heard a sizzle and then a loud pop, and my circuit breakers clicked in the living room. Customer service was great- they are sending out a new model.
Received the Hume Max Top Fill Humidifier as a gift. It has helped me sleep so much better. It is quiet and the night light is a bonus. You just have to occasionally clean the air vents on the bottom of the unit because even if the unit is placed on a hard surface, lint and dust will tend to clog the little openings over time.
This humidifier made a huge impact on my homes dry air, and Works great in my home’s large living area. Customer service is great too. No more dry noses- thank you pure enrichment.
I bought this humidifier at the beginning of winter to combat my bedrooms dry winter air. I have force hot air for heating and sleeping was tough resulting for scratchy throats and nasal dryness. Once I implemented the Hume Top Max Fill on the highest setting it my dry air woes were solved immediately.