Customer reviews from Pure Enrichment
Pure Enrichment - MistAire .4 Gallon Ultrasonic Cool Mist Humidifier - White
Average customer rating
4.8
(750 Reviews)
Rating breakdown 750 reviews
5 Stars
645
4 Stars
83
3 Stars
8
2 Stars
5
1 Star
9
97%of customers recommend this product.
(
663 out of
687)
Customer Reviews for Pure Enrichment - MistAire .4 Gallon Ultrasonic Cool Mist Humidifier - White
Customer Rating
5
Love it!
on May 9, 2023
Posted by: Naonao
I received this humidifier as a gift when I mentioned feeling that the air in my room was too dry, and I must say, I'm absolutely delighted with it. The design is fantastic, it's incredibly quiet, and it's so easy to maintain. I've had it running in my room ever since, and it's been a game changer. However, I did notice some issues with the product, so I called customer service to see if they could help. To my surprise, they were incredibly helpful and empathetic, and immediately offered to replace the product for me. I'm thrilled with the product itself, but the level of customer service I received was truly exceptional.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Great Product CB
on May 11, 2023
Posted by: Callie
This has been a great product for my toddler. My toddler had a really bad runny nose, but we slept under the humidifier for 2 nights and it was gone. No more suctioning of the nose! Amazing.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
3
Great product but broke after only couples weeks
on May 16, 2023
Posted by: Elyfi94
I bought it in January and only use it couples times a week and the plastic cover cracked and the lid broke I can’t close it anymore. I would recommend it to a friend if it last longer for sure. I think it’s a great tools to have.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy CS, May 16, 2023
Hi Elyane,
Thank you for purchasing our MistAire Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our MistAire Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
1
Bad stains inside tank which is not going
on May 18, 2023
Posted by: Balu
Just used it 4 times and there have been bad stains leaving the tank dirty. Washed it thoroughly as instructed by customer care but it didn't go.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy CS, May 18, 2023
Hi Balu,
Thank you for purchasing our MistAire Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our MistAire Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
4
on May 21, 2023
Posted by: Patti
I love the design, color, size (perfect for a bedside table), and how quiet it is. My only problem is in grasping the unit securely due to the odd shape, so I am careful when I move the unit, pour water in it, or clean it. Otherwise, it is an excellent product, and I will be ordering other products from your company. No hassle shipping was also appreciated.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
4
I love MistAire Ultrasonic Cool Mist Humidifier!
on May 31, 2023
Posted by: Sunflowermuses
I love my MistAire Ultrasonic Cool Mist Humidifier. My skin is much less dry, and I feel healthier since I started using it.
I wish that there was more space at the bottom of the shaft. It is very hard to clean the inside when there is pink buildup. Otherwise, I have no complaints.
Written by a customer while visiting Pure Enrichment
Customer Rating
4
This company sets the bar high.
on June 2, 2023
Posted by: Dame
This humidifier is a life saver. You will definitely feel a difference immediately. Be cautious though on the crevices underneath the tank, inside the tube. I will recommend investing in a mini brush set, to attempt to keep any dirt or mold at bay. Water also settles in the base which will need to be checked/ cleaned daily. If you are ok with the upkeep, you will love this humidifier.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Awesome dehumidifier, Amazing customer service!
on June 6, 2023
Posted by: Kim27
Incredible customer service and humidifier! I use distilled water, and have never had any mold issues. I highly recommend this unit and this company due to their excellent customer service!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment