I got this a couple of months ago. It became moldy after a few weeks and was impossible to clean the moldy spots.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Support, December 19, 2023
Hi Chaya,
Thank you for purchasing our MistAire Studio Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica Pure Enrichment Support (714) 668-0300 help@pureenrichment.com
I received this small humidifier for Christmas last year. I have really liked it. It recently quit working & I contacted Pure Enrichment and they were very helpful & are sending out a new humidifier to me.
We got the cool mist humidifier back when we got Covid. It helped both my husband and I get through the night without having a horrible dry cough. We recently used it for our 16 month old who was suffering from bronchitis, and let me tell you, it did wonders especially with some nose Frida drops. We love our pure enrichment humidifier and would definitely get another once we have our second baby.
We have electric heat in our bedroom. The air gets very dry. The Pure Enrichment Mist Aire Studio ultrasonic cool mist humidifier works great to alleviate the dry air. I also like that it runs quietly and has the option of using the blue nightlight. All options done by clicking one button!
I bought this humidifier a few months ago and it works great! Super quiet and the auto shutoff feature is excellent. My only complaint is more of a design flaw, I think. We need we the unit every day and rinse it out and let it dry. Unfortunately, black spots started showing up within the unit and it’s extremely difficult to remove bc the opening is too small to get your fingers in to clean it. That being said, the customer service has been fantastic! Edwin was very helpful with tips on remitting the issue. One of the few companies whose people actually answer the phone and really want to help you with any issues. Really good product, minus one minor flaw, but excellent customer service!
I had it at level 1 and it was perfect for our purposes! We needed one because it was hard to sleep at night and our lips were dry but this pretty much solved everything!