Customer reviews from Pure Enrichment
Pure Enrichment - MistAire Studio .18 Gallon Ultrasonic Cool Mist Humidifier - White
Average customer rating
4.7
(212 Reviews)
Rating breakdown 212 reviews
5 Stars
179
4 Stars
23
3 Stars
2
2 Stars
1
1 Star
7
96%of customers recommend this product.
(
194 out of
202)
Customer Reviews for Pure Enrichment - MistAire Studio .18 Gallon Ultrasonic Cool Mist Humidifier - White
Customer Rating
5
Excellent customer service
on January 8, 2024
Posted by: Dina
I bought this humidifier over a year ago. It’s no longer working . I called PURE and they were willing to send me a new replacement .
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
1
Stopped working after 1 month
on January 2, 2024
Posted by: Kittykat277
Purchased a month ago for my guest room. It’s been used probably 8-9 times. It has not been moved since putting it in here. The tank has been refilled, and it was working fine, but now will not even turn on. I’ve followed all troubleshooting guidance, tried a different outlet I know works, the tank is full, but it won’t even turn on. After just one month!! This is not a quality item, steer clear!
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Support, January 4, 2024
Hi Kat,
Thank you for purchasing our MistAire Studio Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our MistAire Studio Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Works well!
on January 2, 2024
Posted by: sublimeluvr7
Great humidifier, and perfect size for my desk at work! It's quiet and works very well! Love it!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Love It!
on December 27, 2023
Posted by: Cawcolo
Great humidifier! Very quiet. You almost don’t hear it at all. The light setting is also a nice feature. I give it two thumbs up.
Written by a customer while visiting Pure Enrichment
Customer Rating
5
So cute and helps with congestion
on December 26, 2023
Posted by: Alicia
I received the pure enrichment mistaire studio humidifier as a gift and I am so thankful!
My friend heard that I was sick and she knew that a humidifier would help offer relief. It was so thoughtful and such a help to me as I have three little kids. Being sick for a mom is hard enough, but the pure humidifier gave so much relief. I’m also sleeping better at night. Plus it’s so cute; I love having it in my bedroom.
My friend heard that I was sick and she knew that a humidifier would help offer relief. It was so thoughtful and such a help to me as I have three little kids. Being sick for a mom is hard enough, but the pure humidifier gave so much relief. I’m also sleeping better at night. Plus it’s so cute; I love having it in my bedroom.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
1
on December 26, 2023
Posted by: Pamela
I bought this is February 2023 I liked it because it was the right size but around Dec 2023 it stop working after a weekly cleaning . The red light want go off so you can't turn the unit on this suck
I would recommend this to a friend!
Response from Pure EnrichmentBy Customer Support, December 26, 2023
Hi Pamela,
Thank you for purchasing our MistAire Studio Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our MistAire Studio Ultrasonic Cool Mist Humidifier and providing your feedback. We are sorry to hear about your experience.
We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Customer service
on December 23, 2023
Posted by: Brown
I contacted customer service for a replacement part for my unit. I received an email with questions for me to answer in less than 24 hours. Replied to the email that was sent to me. The next day I received another email telling me that the part I needed was shipped and I would receive my part with in 2 weeks. Best customer service!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Customer Rating
5
Great for my office
on December 20, 2023
Posted by: Reid22
I've used this humidifier in my office for 3 years and it works great. A must have for the dry Colorado air. It's so quiet. I can have it on all day while I do appointments.
Written by a customer while visiting Pure Enrichment