Customer reviews from Pure Enrichment
Pure Enrichment - 2-in-1 True HEPA Replacement Filter for the PureZone Halo Air Purifier (PEAIRDSK) - Gray
Average customer rating
4.7
(40 Reviews)
Rating breakdown 40 reviews
5 Stars
34
4 Stars
1
3 Stars
3
2 Stars
1
1 Star
1
88%of customers recommend this product.
(
30 out of
34)
Customer Reviews for Pure Enrichment - 2-in-1 True HEPA Replacement Filter for the PureZone Halo Air Purifier (PEAIRDSK) - Gray
Customer Rating
3
No filters available
on August 5, 2024
Posted by: curly
I bought this purifier several years ago and have tried purchasing replacement filters several times but every time I try, they are sold out, so I have not been able to replace the filter.
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Service, August 5, 2024
Hi Liavette,
Thank you for purchasing our PureZone Halo Air Purifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Thank you for purchasing our PureZone Halo Air Purifier and providing your feedback. We are sorry to hear about your experience.
Please reach out to us via phone or email, we are here to help!
Thank you,
Jessica
Pure Enrichment Support
(714) 668-0300
help@pureenrichment.com
Written by a customer while visiting Pure Enrichment
Posted by: Ashley
Verified Purchase:Yes
Easy to replace filters for each purifier and a light that tells you when to replace it
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Posted by: 55GP
Verified Purchase:Yes
Excellent filters and air purifier for my son’s dorm room. He swears by it after turning it on a month into his freshman year. He feels like it helped reduce his congestion from allergens significantly.
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Posted by: Diane
Verified Purchase:Yes
This is a great product it really works well to clean out the air in the room and the filter lasts six months. Would definitely recommend to a friend
Written by a customer while visiting Pure Enrichment
Posted by: Shop girl, Naples
Verified Purchase:Yes
Musty smells are gone! Works extremely well for a small purifier and its quiet!
I would recommend this to a friend!
Written by a customer while visiting Pure Enrichment
Posted by: MIMI P
Verified Purchase:Yes
Since changing my filter I've noticed that it's not purifying the air AT ALL. I've kept it on for an entire day with no change to my air quality. I own a few pure enrichment products from when the company first came into market but the last 2 things I've bought doesn't seem to be as good anymore. I guess like all other companies when they become popular the quality goes down
No, I would not recommend this to a friend.
Response from Pure EnrichmentBy Customer Service, June 20, 2025
Hi Mimi,
Thank you for sharing your feedback. We’re sorry to hear that your PureZone Halo Air Purifier isn’t working the same anymore and we’d like to help troubleshoot the issue.
This air purifier is backed by Pure Enrichment's industry leading 5 year warranty. Please contact us at (714) 668-0300 or help@pureenrichment.com, and our team will work with you to resolve this.
Your satisfaction is our priority!
Thank you,
Jessica
Pure Enrichment Support
Thank you for sharing your feedback. We’re sorry to hear that your PureZone Halo Air Purifier isn’t working the same anymore and we’d like to help troubleshoot the issue.
This air purifier is backed by Pure Enrichment's industry leading 5 year warranty. Please contact us at (714) 668-0300 or help@pureenrichment.com, and our team will work with you to resolve this.
Your satisfaction is our priority!
Thank you,
Jessica
Pure Enrichment Support
Written by a customer while visiting Pure Enrichment
Posted by: xxxx
Verified Purchase:Yes
nothing to add. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Written by a customer while visiting Pure Enrichment
Posted by: Diane Jackman
Verified Purchase:Yes
I haven't used it yet. I'm waiting for the Reset light to go on even though I can see the clumps of dust sticking out of the sides of the filter.
Response from Pure EnrichmentBy Customer Service, December 29, 2025
Hi Diane,
Thank you for taking the time to share your feedback about your PureZone Halo Air Purifier.
Please note that for optimal performance, the 2-in-1 filter should be cleaned at least once every month. More frequent cleaning may be required depending on the environmental conditions where you live. Use the brush attachment on your vacuum cleaner to remove lint and dirt from the filter.
For further assistance, feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback.
Thank you,
Jessica
Pure Enrichment Support
Thank you for taking the time to share your feedback about your PureZone Halo Air Purifier.
Please note that for optimal performance, the 2-in-1 filter should be cleaned at least once every month. More frequent cleaning may be required depending on the environmental conditions where you live. Use the brush attachment on your vacuum cleaner to remove lint and dirt from the filter.
For further assistance, feel free to reach out to us by phone at 1-657-275-3737 or help@pureenrichment.com. We're available to answer your questions or explore any solutions that might improve your experience.
Thank you again for your feedback.
Thank you,
Jessica
Pure Enrichment Support
Written by a customer while visiting Pure Enrichment