Customer reviews from Samsung US
Samsung - 85" The Frame Customizable Bezel - Modern Brown
Average customer rating
2.8
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
13
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
19
25%of customers recommend this product.
(
5 out of
20)
Customer Reviews for Samsung - 85" The Frame Customizable Bezel - Modern Brown
Customer Rating
5
Worth the hype
on February 5, 2025
Posted by: Dferrera
from Texas
This is our 2nd frame and we couldn't be more than happy with this purchase. When we get visitors they always have compliments on how esthetically pleasing it is and also the image quality. Some didn't even notice that this was actually a TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Unhappy with purchase.
on March 17, 2025
Posted by: Nancy
from Atco, NJ
Very disappointed in the “The Frame” for the TV. Ot does not look like a frame. Just a white version of what comes around the TV bit in white. I saw your framed TV at a friends and it looked like a picture frame. The one sent does not and that was the main reason why I bought it.
Response from Samsung USBy Samsung Brand Ambassador, March 18, 2025
Nancy,
Please know there are two design styles for the Frame Customizable Bezels. The Modern option comes in a simple profile while the Beveled silhouette accentuates your art and adds a premium touch with a metal finish.
If you need additional help, please reach out to us and an agent will gladly help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Please know there are two design styles for the Frame Customizable Bezels. The Modern option comes in a simple profile while the Beveled silhouette accentuates your art and adds a premium touch with a metal finish.
If you need additional help, please reach out to us and an agent will gladly help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US