Customer reviews from Samsung US
Samsung - 85" The Frame Customizable Bezel - Modern White
Average customer rating
2.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
13
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
18
25%of customers recommend this product.
(
5 out of
20)
Customer Reviews for Samsung - 85" The Frame Customizable Bezel - Modern White
Customer Rating
4
Unhappy with purchase.
on March 17, 2025
Posted by: Nancy
from Atco, NJ
Very disappointed in the “The Frame” for the TV. Ot does not look like a frame. Just a white version of what comes around the TV bit in white. I saw your framed TV at a friends and it looked like a picture frame. The one sent does not and that was the main reason why I bought it.
Response from Samsung USBy Samsung Brand Ambassador, March 18, 2025
Nancy,
Please know there are two design styles for the Frame Customizable Bezels. The Modern option comes in a simple profile while the Beveled silhouette accentuates your art and adds a premium touch with a metal finish.
If you need additional help, please reach out to us and an agent will gladly help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Please know there are two design styles for the Frame Customizable Bezels. The Modern option comes in a simple profile while the Beveled silhouette accentuates your art and adds a premium touch with a metal finish.
If you need additional help, please reach out to us and an agent will gladly help. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
