Customer reviews from Samsung US
Samsung - 85" The Frame Customizable Bezel - Modern White
Average customer rating
2.8
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
12
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
18
26%of customers recommend this product.
(
5 out of
19)
Customer Reviews for Samsung - 85" The Frame Customizable Bezel - Modern White
Customer Rating
4
Beautiful
on June 29, 2022
Posted by: DeeDee903
from Kilgore texas
[This review was collected as part of a promotion.] I love it .......100% on point.... fits my style !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Will never regret this purchase
on June 30, 2022
Posted by: Just an Honest person
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Everytime i come home to see this ! All i can do is smile and say yes just right ✅️
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but flawed
on December 27, 2023
Posted by: Doll2U
from Milwaukee
Easy to install, but also very easy to tell that it is 4 pieces not what I expected at all. Overall pleased as it does enhance the tv (experience)
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
This is a gorgeous pro
on March 30, 2024
Posted by: Pita8595
[This review was collected as part of a promotion.] It's modern and minimalistic. It fits into a room without having a large TV just sticking out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
bad quality
on September 1, 2023
Posted by: Madhu
from Portland, oregon
it broke while removing it from the TV which itself was broke and needed servicing. terrible quality. it was on only for a couple of weeks!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Pro, Samsung Brand Ambassador, September 5, 2023
Madhu,
I’m sorry to hear of the issues you’re having with the quality of your Bezel. Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
I’m sorry to hear of the issues you’re having with the quality of your Bezel. Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Arrived cracked.
on September 22, 2023
Posted by: FootballFan
Finally delivered after 2 months of waiting, and every bezel in the package arrived cracked.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Pro, Samsung Brand Ambassador, September 25, 2023
FootballFan,
I’m sorry to hear of the issues you’re having with the arrival quality of your bezel. Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
I’m sorry to hear of the issues you’re having with the arrival quality of your bezel. Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
Not as pictured disappointing
on October 27, 2023
Posted by: Elijah
from New York, NY
Color looks nothing like it shows in the pictures!!!
Pictures shows gold and this is wood
Pictures shows gold and this is wood
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 30, 2023
Elijah,
Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Please give us the opportunity to gather additional information from you to best assist with this. You can reach Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
Good review
on June 5, 2024
Posted by: abcd
Good product, very satisfied. Reasonable price....
Features
3
Performance
4
Design
2
Value
5
Response from Samsung USBy Samsung Brand Ambassador, June 6, 2024
abcd,
I'm glad to hear you're enjoying your Frame TV Bezel! If there's anything we can do to help your experience, please reach out. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
I'm glad to hear you're enjoying your Frame TV Bezel! If there's anything we can do to help your experience, please reach out. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Written by a customer while visiting Samsung US