Customer reviews from Samsung US
Samsung - 85" The Frame Customizable Bezel - Modern White
Average customer rating
2.9
(41 Reviews)
Rating breakdown 41 reviews
5 Stars
13
4 Stars
5
3 Stars
4
2 Stars
1
1 Star
18
25%of customers recommend this product.
(
5 out of
20)
Customer Reviews for Samsung - 85" The Frame Customizable Bezel - Modern White
Customer Rating
1
Teak is not chic its more green/gray
on April 16, 2021
Posted by: Anonymous
from Los Angeles, CA
if you ordered the modern teak bezel expecting the color to be similar to what was called beige (2020) you’re going to be disappointed as this cheek color frame is much darker and has a green/ gray hue to it. if hanging on a wall with other art that is natural or light wood frame including earlier samsung the frames in beige this teak frame doesnt blend in nor does it pop in a good way. also finding that some art doesnt look as good as it could b/c of the darker gray/green tone. bring back beige please. guess for now white is the only other option.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Flimsy plastic, corners snapped when installing
on November 22, 2022
Posted by: jp01
the corners didn't come together tightly so there was a visible gap at the seams. when using the cheap plastic corner piece to put together, the plastic snapped upon squeezing. looks nice, but not a sturdy "frame."
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Poor directions
on December 21, 2022
Posted by: Bode
Bought a black bevel frame and directions say they use clips and yet the magnet is supposed to be strong enough but it is not. No clips included and chat said no need for clips.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Wildly overpriced
on January 4, 2024
Posted by: ModernFrame
I have the modern teak bezel and it is adds a good touch and is a great feature for the Frame TV...but the price is totally outrageous for this being 4 plastic sticks with magnets attached.
Response from Samsung USBy Samsung Brand Ambassador, January 9, 2024
ModernFrame,
Please give us the opportunity to gather additional information from you to best assist with this. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Please give us the opportunity to gather additional information from you to best assist with this. You can reach us on Facebook, Chat with us on Samsung’s website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on September 14, 2024
Posted by: Always
[This review was collected as part of a promotion.] Great looking! Catches my family's eyes everytime ! A+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and love it
on July 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love it and recommend would buy again. May be soon
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Arrived Cracked
on February 19, 2022
Posted by: TRJ911
the frame for our frame tv arrived cracked. it is disappointing because it looks nice, but it is broken.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great functionality. Easy to operate.
on June 29, 2022
Posted by: Keith
from Lawton ok
[This review was collected as part of a promotion.] Enjoyed every aspect. Only no problem with product at all thx
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US