Customer reviews from frigidaire.com
Frigidaire - 3.9 Cu. Ft Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with Long Vent - White
Average customer rating
4.5
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
43
4 Stars
23
3 Stars
4
2 Stars
1
1 Star
0
Customer Reviews for Frigidaire - 3.9 Cu. Ft Washer and 5.5 Cu. Ft. Electric Dryer Laundry Center with Long Vent - White
Customer Rating
4
Star Valley wash and Dry!!
on July 29, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Working good, installers did a great job, hauled out my old one.
Controls are taking a bit to get used to, but all good.
Controls are taking a bit to get used to, but all good.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 3, 2026
Hi JedISaid, thank you for sharing your feedback! We’re glad to hear your Star Valley washer and dryer are working well and that the installation team provided great service, including removing your old unit.
We understand that new controls can take a little time to get familiar with, and we appreciate your patience as you get used to your new appliances. We’re happy to hear everything is going well so far!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We understand that new controls can take a little time to get familiar with, and we appreciate your patience as you get used to your new appliances. We’re happy to hear everything is going well so far!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Washer-Dryer combo review.
on July 20, 2026
Posted by: Johncatfish
[This review was collected as part of a promotion.] It works very well. There is a small hitch closing washer door but other than that it works perfectly.
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We're pleased to hear that your washer is working very well and meeting your expectations. We also appreciate your feedback about the door closing, as it helps us continue improving our products. If the issue becomes more noticeable or you need any assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your 5-star review! We're pleased to hear that your washer is working very well and meeting your expectations. We also appreciate your feedback about the door closing, as it helps us continue improving our products. If the issue becomes more noticeable or you need any assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 16, 2026
Posted by: John4949
[This review was collected as part of a promotion.] It works very well, just a bit noisy
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 17, 2026
Good day, John4949! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance is working very well and meeting your needs. We appreciate your comment regarding the noise level and understand how important a comfortable experience is. Your feedback is valuable and will be shared as we continue to improve our products.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great combo!
on June 27, 2026
Posted by: JackSch
[This review was collected as part of a promotion.] This is just what we wanted. Works extremely well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 1, 2026
Hi there. Thank you for your feedback! We're happy to hear your Frigidaire appliance is exactly what you were looking for and that it's working extremely well for you. We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 27, 2026
Posted by: Messy meltz
[This review was collected as part of a promotion.] I love your combo model washer and dryer it's tub is lager then any other model.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 30, 2026
Hi Messy meltz!
Thank you for taking the time to share your feedback. We're delighted to hear that you're enjoying your Frigidaire washer and dryer combo and that the larger tub capacity has made a positive difference for you.
We truly appreciate your support and are glad the unit is meeting your needs. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback. We're delighted to hear that you're enjoying your Frigidaire washer and dryer combo and that the larger tub capacity has made a positive difference for you.
We truly appreciate your support and are glad the unit is meeting your needs. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new stackable
on June 16, 2026
Posted by: FiestyFyfe
[This review was collected as part of a promotion.] Very pleased with my purchase. Not a whole lot of options but perfect for what I need. I would definitely buy/recommend this product.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 23, 2026
Hi there, thank you for sharing your feedback, and we’re glad to hear you’re very pleased with your purchase and that it meets your needs well, and that you would recommend it.
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
For further assistance, please connect with live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Unit
on June 3, 2026
Posted by: MomMoms
[This review was collected as part of a promotion.] We love the large capacity of the washer. Also the various washing cycle features. The dryer dries quickly. Only complaint is the washer is loud.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 4, 2026
Hi, MomMoms! We’re really glad to hear you’re enjoying your Frigidaire laundry pair! It’s great that the large capacity and cycle options are working well for your needs and that the dryer is getting clothes dry quickly—that efficiency really helps day to day.
We’re sorry to hear the washer noise has been noticeable. Some sound during wash cycles is normal, especially during spin, but we understand it can be more noticeable depending on installation and flooring. If it seems louder than expected, it may be worth checking leveling and load balance, as those can make a big difference.
If you’d like, our team can also help review your setup or check performance for your specific model. You can reach us anytime via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
We’re sorry to hear the washer noise has been noticeable. Some sound during wash cycles is normal, especially during spin, but we understand it can be more noticeable depending on installation and flooring. If it seems louder than expected, it may be worth checking leveling and load balance, as those can make a big difference.
If you’d like, our team can also help review your setup or check performance for your specific model. You can reach us anytime via live chat at www.frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly what we needed
on May 28, 2026
Posted by: uburn451
[This review was collected as part of a promotion.] We needed a stackable laundry system that would fit in the limited space of our small condominium. This unit is stylish, modern, and easy to use. It has just the right amount of smart features to get the job done without requiring a lot of complicated button pressing. While compact, it’s still large enough to easily handle our laundry needs.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 1, 2026
Hi there. Thank you for your feedback! We’re happy to hear your Frigidaire stackable laundry system is a great fit for your space and that you’re enjoying its modern design and ease of use. It’s great to know it meets your needs while staying compact yet capable.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com